At a Glance
- Tasks: Welcome customers, book eye tests, and provide style advice in a supportive team.
- Company: Join Specsavers, a trusted name on the High Street with a friendly atmosphere.
- Benefits: Earn £8.20/hour, enjoy discounts, and get extra time off on your birthday!
- Other info: Great career progression opportunities in a dynamic and supportive environment.
- Why this job: Gain valuable skills and confidence while making a difference in customer service.
- Qualifications: No specific qualifications needed, just a passion for helping others.
The predicted salary is between 17000 - 18000 £ per year.
Specsavers is a household name and a Highstreet staple. As a Customer Service Apprentice at Specsavers, you’ll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.
Our store is based in Parkgate and has great career progression opportunities!
What’s on offer?
- Full time - 39 hours - weekend working is essential
- Salary - £8.20 an hour
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearing discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for?
Some of the responsibilities of this role include:
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Providing style advice
- Measuring frames
- Taking phone calls
If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you. For more detailed information about the Specsavers Apprenticeship programme, please click the link below.
Checked all the boxes? This job will close when it's filled, so don't delay, apply today!
Customer Service Apprentice in Shirley employer: Specsavers
Specsavers is an exceptional employer, offering a supportive and friendly work environment where you can thrive as a Customer Service Apprentice. With a strong focus on employee development, you'll benefit from comprehensive training, career progression opportunities, and a range of perks including discounts, enhanced family leave, and a paid day off for your birthday, all while working in the vibrant community of Parkgate.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Apprentice in Shirley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their friendly crew.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when it comes to handling real-life situations in the store, like booking eye tests or providing style advice.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions count, and showing that you care about your appearance reflects well on your commitment to customer service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Apprentice in Shirley
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and working in a team.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to welcome customers and provide style advice.
Keep It Clear and Concise:We appreciate clarity! Keep your application clear and to the point. Use simple language and avoid jargon to make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Specsavers.
How to prepare for a job interview at Specsavers
✨Know the Company
Before your interview, take some time to research Specsavers. Understand their values, mission, and what makes them a household name. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Showcase Your Customer Service Skills
As a Customer Service Apprentice, you'll be the friendly face of the store. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your suitability for the role.
✨Practice Common Interview Questions
Anticipate questions like 'How would you handle a difficult customer?' or 'What does good customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and are serious about the role. Plus, it helps you feel more confident!
