At a Glance
- Tasks: Be the friendly face of our store, delivering exceptional customer service.
- Company: Join Specsavers, a leading eyewear brand with a supportive culture.
- Benefits: Competitive pay, discounts, wellness support, and extra day off for your birthday.
- Other info: Great training opportunities and career progression await you!
- Why this job: Make a difference in customers' lives while growing your career in optics.
- Qualifications: Previous customer service experience and basic optical knowledge preferred.
The predicted salary is between 11 - 12 £ per hour.
So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. If you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our business is based in Shifnal, and our store has great career progression opportunities!
- Previous experience in a fast-paced customer service environment
- Experience in optics
- Basic knowledge/experience of optical
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- 4 days / 30 hours - weekend working is essential
- £11.05 - £12.91 an hour
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
Optical Assistant — Friendly Eyewear Customer Champion in Shifnal employer: Specsavers
At Specsavers in Shifnal, we pride ourselves on being an excellent employer that values our team members as much as our customers. With a supportive work culture, comprehensive training and development opportunities, and a range of benefits including discounts, enhanced family leave, and a day off for your birthday, we ensure that our Optical Assistants thrive both personally and professionally. Join us to be part of a dynamic team where your passion for customer service and optics can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant — Friendly Eyewear Customer Champion in Shifnal
✨Tip Number 1
Get to know the Specsavers brand inside out! Familiarise yourself with their products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to be that friendly face they need.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories, as they’ll highlight your proactive nature and ability to create an outstanding store environment.
✨Tip Number 3
Don’t forget to showcase your optical knowledge! Even if it’s basic, mention any relevant experience you have. It’ll help you stand out as someone who understands the industry and is eager to learn more.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace Optical Assistant — Friendly Eyewear Customer Champion in Shifnal
Some tips for your application 🫡
Show Your Passion for Customer Service:Let us see your enthusiasm for creating a fantastic customer experience! Share examples of how you've gone above and beyond in previous roles to make customers feel valued and appreciated.
Highlight Your Optical Experience:If you've got any previous experience as an Optical Advisor or Dispensing Assistant, make sure to mention it! We want to know how your background can contribute to our friendly eyewear team.
Tailor Your Application:Take a moment to customise your application for this role. Use the job description to guide you and align your skills and experiences with what we're looking for. It shows us you're genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Specsavers
✨Know Your Stuff
Brush up on your optical knowledge! Familiarise yourself with common eyewear products and services offered by Specsavers. Being able to discuss these confidently will show that you're genuinely interested in the role and the brand.
✨Showcase Your People Skills
As a friendly face in the store, your customer service skills are key. Prepare examples of how you've successfully handled customer interactions in the past. Think about times when you went above and beyond to help someone – those stories will resonate well!
✨Be Proactive and Engaging
During the interview, demonstrate your proactive nature. Ask insightful questions about the team dynamics and store environment. This shows that you're not just looking for a job, but that you want to be an active part of their community.
✨Dress the Part
First impressions matter! Dress smartly and in a way that reflects the friendly and professional vibe of Specsavers. A polished appearance can set a positive tone for the rest of the interview.
