At a Glance
- Tasks: Provide exceptional customer service and support in a vibrant optical store.
- Company: Join Specsavers, a leading brand in optics with a friendly team atmosphere.
- Benefits: Competitive pay, discounts, wellness support, and extra day off for your birthday!
- Other info: Great career progression opportunities in a supportive environment.
- Why this job: Be the friendly face that makes a difference in customers' lives every day.
- Qualifications: Previous customer service experience; optical knowledge is a plus.
The predicted salary is between 23000 - 26000 £ per year.
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Based in Shifnal, our store has great career progression opportunities!
What’s on offer?
- 4 days / 30 hours - weekend working is essential
- £11.05 - £12.91 an hour
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.
Desirable experience:
- Previous experience in a fast-paced customer service environment
- Experience in optics
- Basic knowledge/experience of optical
Optical Assistant: Customer-Driven Optics Support (Shifnal) employer: Specsavers
At Specsavers in Shifnal, we pride ourselves on being an excellent employer that values our team members and their growth. With a supportive work culture, comprehensive training opportunities, and a range of benefits including enhanced family leave and discounts on eyecare, we ensure our Optical Assistants thrive both personally and professionally. Join us to be part of a friendly environment where your contributions are recognised and celebrated, especially with an extra day off on your birthday!
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant: Customer-Driven Optics Support (Shifnal)
✨Tip Number 1
Get to know the Specsavers brand inside out! Familiarise yourself with their products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to represent the brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories, as they’ll highlight your proactive nature and ability to create a welcoming environment.
✨Tip Number 3
Network like a pro! Connect with current or former Specsavers employees on LinkedIn. They can provide insider tips and maybe even refer you, which can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and serious about joining the team.
We think you need these skills to ace Optical Assistant: Customer-Driven Optics Support (Shifnal)
Some tips for your application 🫡
Show Your Passion:Let your love for the Specsavers brand shine through in your application. We want to see how your enthusiasm for optics and customer service can create a welcoming environment for our customers.
Tailor Your CV:Make sure your CV highlights any previous experience in customer service or optics. We’re looking for specific examples that demonstrate your skills and how they relate to the Optical Assistant role.
Craft a Friendly Cover Letter:Your cover letter is your chance to show us your personality! Keep it friendly and engaging, and explain why you’d be a great fit for our team in Shifnal. We love a good story!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with Specsavers.
How to prepare for a job interview at Specsavers
✨Know Your Stuff About Optics
Brush up on your optical knowledge before the interview. Familiarise yourself with common optical terms and products that Specsavers offers. This will show your passion for the brand and help you answer questions confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you went above and beyond to help a customer, as this role is all about creating an outstanding store environment.
✨Be Proactive and Personable
As a people person, it’s important to convey your friendly nature during the interview. Practice your body language and ensure you’re approachable. A warm smile and genuine enthusiasm can make a big difference!
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about career progression opportunities or how the team collaborates. It shows you’re genuinely interested in the role and the company culture.
