At a Glance
- Tasks: Deliver exceptional eye care and help customers find stylish eyewear.
- Company: Join Specsavers, a leader in affordable eyewear with a friendly culture.
- Benefits: Earn $17.60/hour, enjoy 3 weeks vacation, and get free glasses or contacts.
- Other info: Flexible hours, career growth opportunities, and a commitment to diversity.
- Why this job: Create memorable customer experiences while learning about eyewear in a fun environment.
- Qualifications: Passion for customer service; no optical experience needed, training provided.
The predicted salary is between 17.6 - 17.6 £ per hour.
Location: 85 Ellesmere Road, Scarborough, ON, M1R 4B9
Hours: Up to 24 hours/week, depending on business needs.
What You’ll Do
- Welcome customers warmly, creating a friendly and approachable environment in the store.
- Build strong connections by understanding customers’ needs and recommending the best possible eyecare solutions.
- Guide customers in selecting frames that suit their lenses and personal style.
- Explain offers, products, and services clearly and confidently to ensure customers make informed choices.
- Perform pre-screening tests such as retinal imaging, pressure checks, and visual field testing (full training provided).
- Measure and adjust frames for a comfortable and precise fit.
- Process orders for prescription glasses and contact lenses accurately and efficiently.
- Schedule follow-up appointments to maintain excellent customer care.
- Act as a proud ambassador for Specsavers, championing our behaviours and values in every interaction.
What We’re Looking For
- Availability to work evenings and weekends is required for this role.
- A passion for creating “WOW” moments through exceptional customer service and finding innovative ways to enhance the optical shopping experience.
- Ability to thrive in a fast-paced retail environment, staying organized and composed under pressure.
- Reliability and flexibility to work retail hours.
- Friendly, outgoing, and confident demeanor, paired with the ability to provide knowledgeable product recommendations and styling advice.
- Motivated by building long-term customer relationships, embracing Specsavers’ Customer Experience model that prioritises lasting connections over short-term results.
- Previous experience in retail or customer service is an asset—but not essential.
- Enthusiasm for learning about frames, lenses, and pre-testing procedures.
- Must be legally eligible to work in Canada. Specsavers is unable to provide support for immigration or permanent residency applications.
Compensation
$17.60/hour
Specsavers' Benefits
- Vacation: 3 weeks paid vacation (prorated for hours worked).
- Extra Time Off: 1 day of paid Birthday Leave and 1 day of Volunteer Leave each year.
- Vision Care: Enjoy 2 free pairs of glasses or a 12-month supply of contact lenses annually.
- Friends & Family Discounts: 4 vouchers per year, each offering 25% off.
- Employee Assistance Program: Confidential support for mental health, financial, and personal well-being.
- Career Growth: Ongoing investment in your professional development and advancement.
Behaviours We Value
- Collaborative: We work together as one Specsavers to deliver our purpose.
- Curious: We question, explore, and seek out diverse perspectives to develop our knowledge and understanding.
- Courageous: We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision-making.
- Compassionate: We care, support, and help each other.
- Commercial: We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term.
We hope that in applying with us, you value these things as well!
Equal Opportunity Employer
At Specsavers, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision, we welcome your application, even if you don't meet every qualification listed. We value the unique skills and perspectives each individual brings to our team.
Accessibility and Accommodations
We are committed to creating an inclusive and accessible workplace. If you require accommodations at any stage of the application or interview process, please let us know by contacting us at careers.ca@specsavers.com. We will work with you to meet your needs and ensure a fair and equitable experience.
Part Time Retail Associate (Optical): Scarborough, ON employer: Specsavers
Specsavers is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive impactful change in technology and operations. With a commitment to professional development and growth opportunities, team members are encouraged to expand their skills while working in a dynamic environment that values diversity and inclusion. Located across the UK and internationally, Specsavers offers unique advantages such as flexible working arrangements and the chance to be part of a leading brand in the optical and audiology sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Retail Associate (Optical): Scarborough, ON
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Specsavers, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Part Time Retail Associate (Optical): Scarborough, ON
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Specsavers that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Specsavers will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Specsavers and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Specsavers
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Specsavers, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Specsavers!
