At a Glance
- Tasks: Assist with audiology admin, manage calls, and support customer queries.
- Company: Join Specsavers, a trusted name on the High Street.
- Benefits: Earn up to £12.91/hour, enjoy discounts, and get extra perks.
- Other info: Flexible part-time hours and a birthday day off!
- Why this job: Be part of a supportive team with great progression opportunities.
- Qualifications: Experience in admin or customer service is a plus.
The predicted salary is between 25000 - 27000 £ per year.
Specsavers is a household name and a Highstreet staple. As a Customer Service Hearcare Assistant at Specsavers, you’ll be organised and equipped to tackle a variety of tasks, including all aspects of audiology administration such as NHS forms, dealing with calls and general queries, updating and filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store’s success.
Our store, based in Sale Hearcare, has great progression opportunities!
What’s on offer?
- Part time - 22.5 - 30 hours - 3 or 4 days including weekend working up to £12.91 an hour
- Auto-enrolment into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for?
- Previous admin/call centre/reception experience
- Working in a busy environment
- Customer service experience
If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. This job will close when it's filled, so don't delay, apply today!
Customer Service Admin Assistant in Sale employer: Specsavers
Specsavers is an exceptional employer, offering a supportive work environment in Sale where you can thrive as a Customer Service Admin Assistant. With great training and development opportunities, competitive pay, and a range of benefits including discounts, enhanced family leave, and a day off for your birthday, Specsavers prioritises employee well-being and growth, making it a fantastic place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Admin Assistant in Sale
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Customer Service Admin Assistant. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Customer Service Admin Assistant in Sale
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous admin and customer service experience. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role at Specsavers and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Organisational Skills:Since the role involves managing appointments and handling various tasks, make sure to mention any experience you have with organisation and multitasking. We need someone who can keep everything running smoothly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Specsavers
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Admin Assistant at Specsavers. Familiarise yourself with audiology administration tasks, NHS forms, and the general queries you might encounter. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your previous admin or call centre experience. Think of specific examples where you've successfully managed busy environments or provided excellent customer service. This will help the interviewer see how your skills align with what they need.
✨Ask Smart Questions
Prepare a few thoughtful questions about the role or the company culture. This not only shows your enthusiasm but also helps you determine if Specsavers is the right fit for you. For instance, you could ask about the training and development opportunities mentioned in the job description.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. Specsavers values a friendly and approachable team, so being genuine can help you connect with the interviewer and leave a lasting impression.
