At a Glance
- Tasks: Welcome customers, book eye tests, and provide style advice in a retail setting.
- Company: Join Specsavers, a forward-thinking business with a supportive team.
- Benefits: Earn while you learn, enjoy perks like discounts and extra annual leave.
- Other info: Dynamic environment with opportunities for progression and training.
- Why this job: Kickstart your career in optics and retail with hands-on experience.
- Qualifications: GCSE Maths at Grade 9-4 or equivalent; EU residency for 3 years.
The predicted salary is between 8.2 - 8.2 £ per hour.
So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Optical Assistant Apprenticeship could be perfect for you. Our Apprenticeship scheme gives people of all ages the chance to boost their existing skillset and kickstart an exciting new career as part of a forward-thinking business, all whilst earning a full-time wage.
We are currently looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in retail, management or optics.
Our Team
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
Benefits
- Hours: 40 hrs per week to include weekend working
- Salary: £8.20 per hour
- Specsavers Perks
- WeCare/Headspace
- Eye and Ear care discounts
- Additional 1 day annual leave for birthday
- Enhanced family leave and company sick pay for eligible colleagues
- Opportunities for further progression and training
Who is this Apprenticeship for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant Apprentice:
- Individuals with GSCE Maths at Grade 9-4 (A*-C), or an equivalent level qualification
- Individuals who have lived in the EU for 3 years or more, with the right to work in the UK
What does the role involve?
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Providing style advice
- Measuring frames
- Taking phone calls
Ready to kickstart your career with a company that will support you to be the best you can be? It’s essential that you haven’t previously worked in the Optical Sector. Before applying, please check that you are able to travel to the store location on a daily basis. Got what we’re looking for? This job will close when it's filled, so don't delay, apply today!
Optical Assistant Apprentice in Saffron Walden employer: Specsavers
At Specsavers, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment for our Optical Assistant Apprentices. With a strong focus on employee growth, our apprenticeship programme not only provides a full-time wage but also equips you with valuable skills in customer service and retail, all while enjoying unique benefits like enhanced family leave and additional annual leave for your birthday. Join our dedicated team and embark on a rewarding career path in optics, where your passion for helping others can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant Apprentice in Saffron Walden
✨Get to Know Your Local Businesses
For an apprenticeship in customer support, don’t hesitate to pop into local shops or businesses. They might not have job postings up, but often they’re looking for eager apprentices who can learn on the job. Approach them with confidence and express your interest.
✨Leverage Online Communities
Dive into online forums and communities focused on customer support. Places like Reddit or specific Facebook groups are goldmines for advice and networking. You never know who might be looking for an apprentice or have insider tips about openings at places like Specsavers.
✨Tap Into Your School’s Resources
Make sure to use your school’s career services. They often have connections with companies looking for apprentices, which can give you a head start. Plus, they can help you polish your interview skills to shine during those crucial moments.
✨Show Your Passion Online
Create a simple portfolio showcasing any relevant experience, even if it's just customer service experience from part-time gigs. Share it on platforms like LinkedIn to make yourself more visible to employers like Specsavers. It’s all about getting your name out there and showing you’re keen to learn!
We think you need these skills to ace Optical Assistant Apprentice in Saffron Walden
Some tips for your application 🫡
Show off your communication skills!:In customer support, being able to communicate clearly and effectively is key. When writing your application, make sure to highlight any relevant experience where you've had to support or assist others, whether that's in a job, volunteering, or even in school projects. We want to see how you express yourself and ensure that your enthusiasm comes through!
Tailor your CV to the support role:Your CV should reflect skills that are essential for customer support, like patience, problem-solving, and empathy. Highlight any instances where you've handled difficult situations or resolved conflicts, even if they're not from a formal job. This is your chance to prove that you have the right mindset for an apprenticeship with us at Specsavers.
Include relevant coursework or certifications:If you've taken any courses related to customer service or communications, shout about them! This could be anything from online courses to workshops. Certifications show us you're serious about getting into the field and help us see your commitment to learning more in your apprenticeship.
Express your willingness to learn:Since this is an apprenticeship, showing that you’re eager to learn and grow is really important. In your cover letter, share specific reasons why you want to join Specsavers and how you're looking forward to gaining hands-on experience in customer support. We love candidates who are enthusiastic and ready to dive into the learning process!
How to prepare for a job interview at Specsavers
✨Mastering Communication Skills
As a customer support apprentice, showcasing your verbal and written communication skills is essential. Think about past experiences where you've had to resolve issues or clarify misunderstandings – be ready to discuss these during your interview. Remember, it's all about demonstrating your ability to empathise with customers and provide effective solutions.
✨Brush Up on Product Knowledge
Get familiar with the products or services offered by Specsavers. Being knowledgeable about what they sell not only shows your interest but also helps you answer possible technical questions about how you’d assist customers. Prepare to discuss how you would approach learning about new products and your strategy for staying updated.
✨Prepare for Scenario Questions
Expect interviewers to throw some real-life scenarios at you. Prepare for questions about how to handle difficult customers or complaints. They want to see how well you can think on your feet and apply your customer service skills in challenging situations. Try role-playing with a friend to feel more prepared!
✨Show Enthusiasm for Learning
Since you’re applying for an apprenticeship, the hiring team at Specsavers will be looking for your motivation to learn and grow. Be ready to express your eagerness to absorb knowledge from seasoned professionals and how you plan to contribute to the team's success. Show them that you're not just looking for a job, but a pathway to build your skills!
