At a Glance
- Tasks: Welcome and assist customers while developing your optical skills.
- Company: Join a supportive team at Specsavers with a focus on growth.
- Benefits: Enjoy competitive salary, discounts, and extra day off for your birthday.
- Other info: Work across two vibrant locations with a friendly, close-knit team.
- Why this job: Make a real difference in customer care while advancing your career.
- Qualifications: Previous optical experience and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place. We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. Once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey.
This position is based across two of our fantastic Specsavers sites in Rustington: our main high‑street store and our convenient clinic inside Sainsbury’s at Rustington Retail Park. Our main Rustington store sits right in the heart of the village’s busy high street—close to local shops and community services. The store offers five fully equipped test rooms plus a dedicated Hearcare room, with easy access via nearby bus routes and on‑street parking for those travelling by car. Our Rustington Sainsburys Retail Park store is based off New Road, and is a smaller store featuring two test rooms within a busy supermarket environment. There is free on‑site parking, multiple nearby bus stops and the train station just a short walk away. Working across both sites gives you an ideal blend of variety, pace and community connection—supported by two welcoming teams who genuinely care about delivering great service.
Across both Rustington locations, you’ll be joining supportive, experienced and close‑knit teams who take real pride in delivering outstanding customer care. Our main high‑street store is home to a well‑established group of Optical Assistants, Optometrists and Hearcare experts who work collaboratively to create a welcoming, professional environment. Over at the Rustington Retail Park (Sainsbury’s) store, the team is smaller and highly adaptable, thriving in a fast‑paced setting with strong supermarket footfall. Both teams share the same friendly culture, dedication to high clinical standards and commitment to helping each other grow—ensuring you’ll feel supported, valued and part of something genuinely positive from day one.
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Competitive salary depending on experience and optical qualification
- Full time - 40 hours per week, to include weekend working
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology
Checked all the boxes? Now’s the perfect time to apply!
Optical Assistant: Growth & Training with a Supportive Team in Rustington employer: Specsavers
At Specsavers, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment across our Rustington locations. With a strong focus on professional growth, we provide extensive training opportunities and a culture that values teamwork and outstanding customer care. Enjoy competitive benefits, including discounts, enhanced family leave, and a unique chance to celebrate your birthday with an extra day off, all while being part of a community-driven team dedicated to making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant: Growth & Training with a Supportive Team in Rustington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values, mission, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat with us!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining our fantastic team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re tech-savvy and ready to embrace the digital side of the job!
We think you need these skills to ace Optical Assistant: Growth & Training with a Supportive Team in Rustington
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! In your application, share why you’re excited about becoming an Optical Assistant and how you can contribute to our supportive team. A little passion goes a long way!
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any previous optical experience or customer service roles that align with what we’re looking for. We want to see how your skills fit right in with our team!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use simple language and avoid jargon unless it’s relevant to optics. We appreciate straightforward communication that gets your message across effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate—just a few clicks and you’re done!
How to prepare for a job interview at Specsavers
✨Know Your Stuff
Before the interview, brush up on your optical knowledge. Familiarise yourself with basic optical terminology and any relevant experience you have. This will show that you're not just passionate but also informed about the field.
✨Showcase Your Customer Service Skills
Since this role is all about helping customers, think of specific examples from your past experiences where you provided excellent customer service. Be ready to share these stories during the interview to demonstrate your ability to connect with customers.
✨Emphasise Teamwork
The job involves working closely with a supportive team, so highlight your ability to collaborate. Share instances where you've worked well in a team setting, especially in fast-paced environments, to show you can thrive in their close-knit culture.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about training opportunities or how the teams support each other. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
