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- Tasks: Welcome customers, book eye tests, and provide style advice in a supportive environment.
- Company: Join the friendly team at Specsavers Redhill, a hub for optical and hearcare services.
- Benefits: Earn up to £12.41ph, enjoy discounts, and get a paid day off on your birthday!
- Why this job: Start your career with great training and make a real difference in customer care.
- Qualifications: No experience needed, just a passion for helping others and a positive attitude.
- Other info: Flexible weekend hours with opportunities for growth in a vibrant community-focused setting.
The predicted salary is between 10 - 15 £ per hour.
Are you a caring individual looking to start your career as an Optical Assistant? You’ve come to the right place. We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. Once you’ve found your feet as a Trainee Optical Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey.
Our store is a vibrant and well-established optical and hearcare hub, located on Central Parade in the heart of the town. The store is perfectly positioned just a 4-minute walk from Redhill Train Station, and easily accessible via local bus routes. For those travelling by car, the store sits close to several convenient parking options offering quick and practical access for both customers and colleagues. With its strong reputation for customer care, accessibility, and professional service in both optical and audiology fields, Redhill is an excellent environment for candidates looking to grow their career in a supportive, patient-focused setting.
The Redhill Specsavers store is recognised for its friendly, professional, and customer-centred team, who consistently deliver a high standard of care across both optical and hearing services. The clinical team, including both optometrists and audiologists, is commended for providing thorough eye examinations and expert hearing-care support, ensuring every customer receives personalised, high-quality clinical attention. The store is also supported by experienced leadership with deep Specsavers expertise, contributing to consistently high operational and customer-care standards across the Redhill location. Overall, the team at Specsavers Redhill exemplifies the brand’s commitment to exceptional eye and ear care, combining professional expertise with a genuinely caring, community-focused approach.
What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary up to £12.41ph, depending on experience
- Part Time - Weekends only
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for? Some of the responsibilities of this role include:
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Providing style advice
- Measuring frames
- Taking phone calls
If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you. This job will close when it’s filled, so don't delay, apply today!
Customer Service Assistant (Weekend Only) in Redhill employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Weekend Only) in Redhill
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers and their values. This will help you connect with the team and show that you're genuinely interested in being part of their caring community.
✨Tip Number 2
Practice your customer service skills! Think about how you would welcome customers and handle their queries. Role-playing with a friend can help you feel more confident and prepared for those real-life interactions.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent the Specsavers brand.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows that you’re tech-savvy and ready to embrace the digital side of customer service.
We think you need these skills to ace Customer Service Assistant (Weekend Only) in Redhill
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping customers and your eagerness to learn.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any relevant customer service experience or your enthusiasm for the optical field to catch our eye!
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, focusing on the key points that showcase why you’d be a great fit for our team at Specsavers Redhill.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to read what you’ve got to say!
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Care
Make sure to express your genuine interest in helping customers during the interview. Share any past experiences, even if they’re informal, where you’ve gone out of your way to assist someone. This will demonstrate that you have the caring attitude they’re looking for.
✨Familiarise Yourself with Specsavers
Do a bit of homework on Specsavers and their values. Understand their commitment to customer care and community focus. Mentioning specific aspects of the company during your interview can show that you’re not just looking for any job, but that you’re genuinely interested in being part of their team.
✨Prepare for Common Interview Questions
Think about how you would respond to questions like 'How would you handle a difficult customer?' or 'What does good customer service mean to you?'. Practising your answers can help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though it’s a weekend role, dressing smartly can make a great first impression. Aim for a neat and professional appearance that reflects the friendly and professional environment of Specsavers. It shows you take the opportunity seriously and are ready to represent the brand well.