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For Companies At a Glance
- Tasks: Welcome customers, book appointments, and provide outstanding service.
- Company: Join Specsavers, a leading optical retailer with a supportive team.
- Benefits: Earn up to £12.41/hour, enjoy weekends only, and access great perks.
- Why this job: Kickstart your career with training, development, and a friendly work culture.
- Qualifications: No experience needed, just a passion for customer service and teamwork.
- Other info: Extra day off for your birthday and enhanced pay for family leave.
Are you a caring individual looking to start your career as a Receptionist, You’ve come to the right place.
We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Receptionist, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
Our Store
Based in Taunton, our store has a great team looking to welcome you and fantastic career progression opportunities!
What\’s on offer:
- Up to £12.41 an hour depending on age
- Weekends only – Saturday and Sunday – 16 hours
- Specsavers Perks – our discounted benefits scheme
- Extra day off for your birthday
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Discounted hearing and eyecare benefits
- Enhanced sick pay (after a year or service)
- Enhanced pay for family leave (Maternity/Paternity etc)
So, you’re an organised, proactive person, passionate about doing a great job and offering the best customer service? Sounds like you’d be a great fit here. As a Meet and Greet / Admin Assistant in Specsavers, you don’t need to have previous admin experience, you just need to be prepared to create an outstanding service and environment for both our customers and team, making sure every patient receives the best care in our stores.
We are looking for people with great organisational and IT skills, superb time keeping, a professional and friendly approach and confidence in communicating at all levels.
Some of the key tasks are as follows –
- Meet and greet customers into store
- Booking appointments
- Explore customer needs thoroughly, and approach customers to offer assistance
- Utilise the IT systems as required
- Work to Specsavers Customer Service Standards
- Actively seek to improve your own skills and product knowledge
If you’re ready and raring to join our team and drive our practice forward, we can’t wait to hear from you. You just need to be passionate, a great team worker and communicator, confident in using IT systems, and have an ability to adapt so apply today!
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Receptionist employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with the team. Whether it's a phone call or an informal chat, let your passion for helping others shine through.
✨Tip Number 2
Familiarise yourself with Specsavers' values and customer service standards. This will not only help you understand what they expect but also allow you to demonstrate how you align with their mission when you speak with them.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage your time effectively. Think of examples from your past experiences where you've successfully handled multiple tasks or provided excellent service.
✨Tip Number 4
Be ready to showcase your IT skills. Since the role involves using IT systems, consider brushing up on any relevant software or tools that might be used in a retail environment to demonstrate your readiness.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Receptionist role. Emphasise your customer service abilities, organisational skills, and any IT proficiency you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to learn. Mention why you want to work at Specsavers specifically and how you can contribute to their team.
Highlight Soft Skills: In your application, focus on soft skills such as communication, teamwork, and adaptability. These are crucial for a Receptionist role, so provide examples of how you've demonstrated these in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share examples of how you've gone above and beyond to assist others, even if it's from previous roles or personal experiences.
✨Demonstrate Organisational Skills
As a Receptionist, being organised is key. Prepare to discuss how you manage your time and tasks effectively. You might want to mention any tools or methods you use to stay on top of your responsibilities.
✨Practice Your IT Skills
Since the role requires using IT systems, be ready to talk about your comfort level with technology. If you have experience with specific software or systems, mention them, and consider doing a quick refresher on common reception software.
✨Prepare Questions About Career Development
Show your interest in growth by asking about training and development opportunities within the company. This demonstrates that you're not just looking for a job, but a place where you can build a career.
