At a Glance
- Tasks: Support our Home Visits Audiology team with scheduling and administration.
- Company: Join Specsavers, a leading name in audiology care.
- Benefits: Enjoy a competitive salary, 20 days leave, and perks like Headspace subscription.
- Other info: No weekends, great team support, and excellent career progression opportunities.
- Why this job: Make a real difference by helping those who can't visit our stores.
- Qualifications: Strong admin skills and ideally some audiology knowledge.
The predicted salary is between 27000 - 27000 € per year.
So you’re an organisation expert wanting to take your career to the next level? Our Administrator/Scheduler role could be perfect for you. As an Administrator/Scheduler at Specsavers, you’ll play a key role in supporting our business. You’ll ensure all administration and clinic scheduling for our Home Visits Audiology team is completed as effectively and efficiently as possible, while always putting our customers first. You’ll be part of a supportive team delivering care to people who are unable to visit our stores, meaning you’ll make a real difference every day.
Duties of this role include:
- Answering incoming calls and making outgoing calls
- Planning clinics and booking appointments for our Home Visits Audiology team
- Ensuring customer records are kept up to date
This is a busy role, so our ideal candidate will have:
- Current or previous audiology knowledge
- The ability to work at pace and manage a busy workload
- Excellent attention to detail
- A professional telephone manner
- Strong prioritisation skills
There will also be the opportunity to upskill within the role by carrying out hearing aid repairs, offering excellent progression opportunities.
Our office is based in Plympton, PL7 and has parking available on site. The office is also easily accessible by bus.
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary: £27,000 per annum
- Monday to Friday - 9am-5.30pm – NO weekend or bank holiday working!
- 20 days annual leave plus 8 bank holidays per annum
- Enjoy an additional paid day off on your birthday to celebrate you!
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks – a portal to a world of great everyday discounts and savings
- WeCare – our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enhanced family leave and company sick pay
What we’re looking for?
- Excellent telephone manner and the ability to work at pace as part of a team
- Strong administrative skills and ideally previous appointment scheduling experience
- Ideally someone with current or previous knowledge/experience of Audiology
In short, if you’re ready to get started and drive your career and our practice forward, we can’t wait to hear from you. We anticipate a high level of interest in this role, so this vacancy may close prior to the advertised end date.
Administrator/Scheduler in Plympton employer: Specsavers
At Specsavers, we pride ourselves on being an excellent employer, offering a supportive work culture where your contributions truly matter. As an Administrator/Scheduler in our Plympton office, you'll enjoy a range of benefits including a competitive salary, generous annual leave, and opportunities for professional growth, all while working in a team dedicated to making a positive impact on the lives of our customers. With no weekend or bank holiday shifts, and additional perks like a complimentary Headspace subscription, we ensure that you have a fulfilling and balanced work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator/Scheduler in Plympton
✨Tip Number 1
Network like a pro! Reach out to your connections in the audiology field or related industries. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for the interview by researching Specsavers and their Home Visits Audiology team. Knowing their values and services will help you tailor your answers and show that you're genuinely interested in making a difference in people's lives.
✨Tip Number 3
Practice your telephone skills! Since you'll be handling calls, it’s crucial to sound confident and professional. Try role-playing with a friend to get comfortable with common questions and scenarios you might face.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrator/Scheduler in Plympton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator/Scheduler role. Highlight any relevant experience, especially in audiology or scheduling, and showcase your organisational skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for customer service and how you can contribute to our Home Visits Audiology team. Let us know what makes you tick!
Show Off Your Attention to Detail:In this busy role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so show us you’re meticulous right from the start!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Specsavers
✨Know Your Stuff
Make sure you brush up on your audiology knowledge before the interview. Familiarise yourself with common terms and processes related to hearing aids and audiology services. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Organisation Skills
Since this role is all about scheduling and administration, be prepared to discuss how you manage your time and prioritise tasks. Think of specific examples from your past experiences where you successfully juggled multiple responsibilities or improved a process.
✨Practice Your Phone Etiquette
Given the importance of a professional telephone manner, consider doing a mock phone call with a friend. Practice answering calls and making appointments as if you were in the role. This will help you feel more confident and articulate during the actual interview.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you're engaged and serious about contributing to the team.
