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- Tasks: Provide exceptional customer service and support in an optical retail environment.
- Company: Established optical retail company with a focus on customer experience.
- Benefits: Competitive hourly wage, employee discounts, and a birthday day off.
- Why this job: Join a dynamic team and make a difference in customers' lives every day.
- Qualifications: Previous optical experience and strong customer service skills required.
- Other info: Opportunity to work in a welcoming environment with great team spirit.
The predicted salary is between 10 - 12 £ per hour.
An established optical retail company is seeking a proactive Optical Assistant in Edinburgh. In this role, you will ensure an exceptional customer experience by offering outstanding service and support.
You will need previous experience in an optical role and strong customer service skills to engage effectively with customers.
With responsibilities ranging from performing pre-tests to maintaining a welcoming environment, this position offers a salary of £10.20 - £12.41 per hour and numerous employee benefits, including discounts and a birthday day off.
Optical Assistant - Front‑Of‑Store Customer Experience employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant - Front‑Of‑Store Customer Experience
✨Tip Number 1
Get to know the company! Research their values and customer service approach. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely understands and aligns with their mission.
✨Tip Number 2
Practice your customer service scenarios. Think about how you would handle different situations in the store. We all know that being an Optical Assistant is about more than just selling; it’s about creating a welcoming environment for customers.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Show up looking sharp and professional, as this reflects your commitment to providing outstanding service.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Optical Assistant - Front‑Of‑Store Customer Experience
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in an optical role. We want to see how your skills can contribute to our customer experience, so don’t hold back on sharing relevant examples!
Customer Service is Key: Since this role is all about engaging with customers, let us know about your strong customer service skills. Share specific instances where you’ve gone above and beyond to help a customer – we love those stories!
Tailor Your Application: Take a moment to tailor your application to the job description. We appreciate when candidates take the time to align their skills and experiences with what we’re looking for – it shows us you’re genuinely interested!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Specsavers
✨Know Your Optical Stuff
Brush up on your optical knowledge before the interview. Familiarise yourself with common pre-tests and customer service scenarios in the optical field. This will show that you’re not just a people person, but also someone who understands the technical side of the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you went above and beyond for a customer. Think about how you handled difficult situations or provided exceptional service. This will demonstrate your proactive approach to ensuring a great customer experience.
✨Create a Welcoming Vibe
Since maintaining a welcoming environment is key, think about how you can convey this during the interview. Dress smartly, smile, and engage warmly with your interviewer. This will reflect the atmosphere you’d create for customers in the store.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they measure customer satisfaction. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
