Optical Assistant – Customer-Focused Eyewear Expert
Optical Assistant – Customer-Focused Eyewear Expert

Optical Assistant – Customer-Focused Eyewear Expert

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and create a welcoming store atmosphere.
  • Company: Leading optical retailer in Edinburgh with a supportive team.
  • Benefits: Competitive pay, employee perks, and a friendly work environment.
  • Why this job: Join a dynamic team and help customers find their perfect eyewear.
  • Qualifications: Experience in customer service and familiarity with optical terminology.

The predicted salary is between 24000 - 36000 £ per year.

A leading optical retailer in Edinburgh is seeking an Optical Assistant to deliver outstanding customer service. The ideal candidate has experience in a customer-focused environment and familiarity with optical or Audiology terminology. You will help create a welcoming store atmosphere and engage with customers effectively. This position offers competitive pay, a supportive team, and numerous employee perks. Interested candidates should apply promptly, as the role will remain open until filled.

Optical Assistant – Customer-Focused Eyewear Expert employer: Specsavers

As a leading optical retailer in Edinburgh, we pride ourselves on fostering a vibrant and inclusive work culture where our employees are valued and supported. With competitive pay, a strong emphasis on teamwork, and ample opportunities for personal and professional growth, we ensure that our Optical Assistants thrive in a rewarding environment while delivering exceptional service to our customers.
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Contact Detail:

Specsavers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Optical Assistant – Customer-Focused Eyewear Expert

Tip Number 1

Get to know the company before your interview! Research their values, products, and customer service approach. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to engage with customers about eyewear. Role-playing with a friend can help you feel more confident and prepared for real-life interactions.

Tip Number 3

Dress the part! First impressions matter, especially in retail. Make sure you look professional and approachable when you go for your interview. It shows you care about the role and the customers you'll be serving.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Optical Assistant – Customer-Focused Eyewear Expert

Customer Service Skills
Familiarity with Optical Terminology
Engagement Skills
Teamwork
Communication Skills
Attention to Detail
Problem-Solving Skills
Welcoming Attitude

Some tips for your application 🫡

Show Your Customer Service Skills: Make sure to highlight any experience you have in customer-focused roles. We want to see how you've gone above and beyond for customers in the past, so share those stories!

Familiarity with Optical Terminology: If you’ve got any knowledge of optical or audiology terms, don’t hold back! We love candidates who can speak our language, so sprinkle in some relevant jargon where appropriate.

Create a Welcoming Vibe: In your application, let us know how you would contribute to a friendly store atmosphere. We’re all about creating a welcoming environment, so share your ideas on how to engage with customers effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!

How to prepare for a job interview at Specsavers

Know Your Optical Terminology

Brush up on your optical and audiology terminology before the interview. Being familiar with terms like 'prescription', 'lens types', and 'frame fitting' will show that you’re serious about the role and can communicate effectively with customers.

Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond to help a customer, as this will demonstrate your commitment to creating a welcoming atmosphere.

Engage with the Interviewer

During the interview, make sure to engage with the interviewer by asking questions about the store's culture and customer engagement strategies. This shows your interest in the role and helps you understand how you can contribute to their team.

Dress the Part

Since you'll be working in a customer-facing role, dress smartly for the interview. Opt for professional attire that reflects the brand's image, as this will help create a positive first impression and show that you take the opportunity seriously.

Optical Assistant – Customer-Focused Eyewear Expert
Specsavers

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