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For Companies At a Glance
- Tasks: Welcome customers, book eye tests, and provide style advice.
- Company: Join Specsavers, a forward-thinking business in the optics industry.
- Benefits: Enjoy perks like discounts, extra annual leave, and training opportunities.
- Why this job: Kickstart your career in a supportive environment with great customer service focus.
- Qualifications: GCSE Maths at Grade 9-4 or equivalent; must have lived in the EU for 3 years.
- Other info: Full-time role with weekend hours; no prior optical experience required.
Overview
Apprenticeship opportunity for individuals interested in a career as an Optical Assistant Apprentice. This role is suitable for those who are enthusiastic about providing great customer service in a retail/optics environment and who want to develop their skills through an apprenticeship.
Responsibilities
- Welcoming customers into the store
- Booking in eye tests
- Pre-screening patients
- Providing style advice
- Measuring frames
- Taking phone calls
Qualifications
- Individuals with GCSE Maths at Grade 9-4 (A-C), or an equivalent level qualification
- Individuals who have lived in the EU for 3 years or more, with the right to work in the UK
What we offer
- £10 an hour
- Full time – 40 hours – weekend working is essential
- Private free parking
- 28 days annual leave plus your birthday off
- Pension contribution
- Specsavers Perks – our discounted benefits scheme
- Annual subscription to the \”Headspace\” app
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Eyecare and Hearcare discounts
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Optical Assistant Apprentice employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant Apprentice
✨Tip Number 1
Familiarise yourself with the basics of optics and eyewear. Understanding common terms and products can help you engage more confidently with customers during your interview.
✨Tip Number 2
Practice your customer service skills by role-playing scenarios with friends or family. This will prepare you for the types of interactions you'll have in-store and demonstrate your enthusiasm for the role.
✨Tip Number 3
Visit local optical stores to observe how they operate. Take note of how staff interact with customers and the services they offer, which can provide valuable insights to discuss in your interview.
✨Tip Number 4
Network with current or former apprentices in the optical field. They can share their experiences and tips on what to expect, helping you to stand out as a well-informed candidate.
We think you need these skills to ace Optical Assistant Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Optical Assistant Apprentice position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Customer Service Skills: Since the role focuses on providing excellent customer service, make sure to emphasise any previous experience you have in retail or customer-facing roles. Use specific examples to demonstrate your ability to engage with customers effectively.
Show Enthusiasm for Optics: Express your passion for pursuing a career in optics and retail in your application. Mention why you are interested in this apprenticeship and how it aligns with your career goals.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share any relevant experiences where you went above and beyond for a customer, even if it was in a different retail setting.
✨Demonstrate Your People Skills
As an Optical Assistant Apprentice, you'll be interacting with customers regularly. Highlight your ability to communicate effectively and build rapport with people. Consider sharing a story that showcases your interpersonal skills.
✨Research the Company
Familiarise yourself with Specsavers and their values. Understanding their commitment to customer care and community involvement can help you align your answers with what they are looking for in a candidate.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the apprenticeship programme, opportunities for progression, or the team culture. This shows your genuine interest in the role.
