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For Companies At a Glance
- Tasks: Welcome and assist customers, providing excellent service in a fast-paced environment.
- Company: Join Specsavers, a leading optical retailer dedicated to customer care and professional development.
- Benefits: Enjoy a competitive salary, 28 days leave, pension contributions, and exclusive perks.
- Why this job: Grow your career with training, support from experts, and a vibrant team culture.
- Qualifications: Previous customer service experience is preferred; knowledge of optics is a plus.
- Other info: Full-time role with no late nights and regular team events.
The predicted salary is between 24000 - 32000 £ per year.
Optical Assistant
Specsavers Whiteley, Hampshire
Specsavers, a household name and a Highstreet staple. And you could be part of the team.
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
What’s on Offer
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Up to £28,000 per annum depending on qualifications
- Full time hours with regular weekend working
- Bonus potential
- Quarterly team building events
- Free parking
- Discount in shopping centre
- Specsavers Perks – our discounted benefits scheme
- Extra day off for your birthday
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Discounted hearing and eyecare benefits
- Enhanced sick pay (after a year of service)
- Enhanced pay for family leave (Maternity/Paternity etc)
- Fantastic progression opportunities
Find out more
If you’re ready and raring to join our team and drive our practice forward, we can’t wait to hear from you. You just need to have some previous Optical Experience, be passionate, a great team worker and communicator, confident in using IT systems, and have an ability to adapt.
Got what we’re looking for? Head to our website to learn more about the role and apply today.
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Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Familiarise yourself with common optical terminology and products. This will not only help you in conversations during the interview but also show your genuine interest in the field.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in fast-paced environments. Be ready to share specific examples of how you handled challenging situations or provided exceptional service.
✨Tip Number 3
Research Specsavers and their values. Understanding their commitment to customer care and professional development can help you align your answers with what they are looking for in an Optical Assistant.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your enthusiasm for the role and gives you a chance to learn more about the team and the opportunities for growth within the company.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Optical Assistant at Specsavers. Familiarise yourself with the skills and experiences they value, such as customer service and optical knowledge.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service and any previous roles in optics. Use specific examples that demonstrate your ability to assist customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the optical field and your commitment to providing excellent customer service. Mention any specific experiences that align with the job description.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
As an Optical Assistant, you'll be interacting with customers regularly. Make sure to express your enthusiasm for helping people and providing excellent service during the interview. Share specific examples from your past experiences where you went above and beyond for a customer.
✨Familiarise Yourself with Optical Terminology
Having a good grasp of optical terminology can set you apart from other candidates. Before the interview, brush up on common terms and concepts related to optics. This will not only show your interest in the field but also demonstrate your readiness to engage with customers and colleagues effectively.
✨Highlight Relevant Experience
If you have previous experience in a fast-paced customer service environment or within an optics business, make sure to highlight this during your interview. Discuss how these experiences have prepared you for the role and how they align with the expectations at Specsavers.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask your interviewers about the company culture, training opportunities, and career progression. This shows that you're genuinely interested in the role and eager to learn more about how you can grow within the company.
