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For Companies At a Glance
- Tasks: Assist customers with optical products and create a welcoming store environment.
- Company: Join Specsavers, a leading brand in eye care and retail.
- Benefits: Enjoy flexible hours, discounts, and a supportive work culture.
- Why this job: Perfect for people lovers wanting to make a difference in customer experience.
- Qualifications: Previous customer service experience and basic optical knowledge preferred.
- Other info: Part-time role with no weekend shifts and a birthday day off.
Overview
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our business
Based in Blackwood.
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary – £10 – £12.21 per hour
- Working hours – 37.5; must be available to work weekends
- Benefits
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks – a portal to a world of great everyday discounts and savings
- WeCare – our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
- Cycle to work scheme
What we’re looking for
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
- Previous experience in a fast-paced customer service environment
- Experience in optics business
- Basic knowledge/experience of optical terminology.
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Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Make sure to highlight your previous experience in customer service, especially if you've worked in a fast-paced environment. This will show that you can handle the demands of the role and provide excellent service to customers.
✨Tip Number 2
Familiarise yourself with basic optical terminology before your interview. This knowledge will demonstrate your enthusiasm for the role and your commitment to understanding the products and services offered by Specsavers.
✨Tip Number 3
Network with current or former employees of Specsavers if possible. They can provide valuable insights into the company culture and what they look for in an Optical Assistant, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss how you would create a welcoming environment for customers. Think of specific examples from your past experiences where you went above and beyond to assist customers, as this aligns perfectly with the role's requirements.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous experience in customer service and optics. Use specific examples to demonstrate your skills and how they relate to the Optical Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Specsavers brand and your commitment to providing excellent customer service. Mention any relevant experience as an Optical Advisor or Dispensing Assistant.
Highlight Relevant Skills: In your application, emphasise your ability to work in a fast-paced environment and your knowledge of optical terminology. These skills are crucial for the role and should be clearly stated.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Optics
Make sure to express your enthusiasm for the optical industry and the Specsavers brand during the interview. Share any relevant experiences or knowledge you have about optical products and services, as this will demonstrate your commitment to the role.
✨Highlight Customer Service Skills
Since this role requires excellent customer service skills, prepare examples from your past experiences where you successfully assisted customers. Emphasise your ability to handle inquiries and resolve issues effectively, showcasing your proactive approach.
✨Familiarise Yourself with Optical Terminology
Brush up on basic optical terminology before the interview. Being able to discuss common terms and concepts will not only show your knowledge but also your willingness to learn and adapt in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, training opportunities, and team dynamics. This shows your genuine interest in the position and helps you assess if the role is the right fit for you.
