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For Companies At a Glance
- Tasks: Welcome customers, book eye tests, and provide style advice.
- Company: Join Specsavers, a leading optical retailer dedicated to customer care.
- Benefits: Enjoy 28 days holiday, in-store bonuses, and discounted eyecare benefits.
- Why this job: Gain professional training, support from experts, and a chance to grow your career.
- Qualifications: Previous customer service experience is preferred; passion for helping others is essential.
- Other info: Full-time role with opportunities for development and enhanced family leave.
The predicted salary is between 20800 - 25882 £ per year.
Optical Assistant – Lutterworth
Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place.
We\’re looking for passionate, hard‑workers with some previous customer service experience ready to confidently welcome and help customers as they walk through our doors. Once you’ve found your feet as an Optical Assistant, you’ll not have to stop there. We offer plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians on your journey. Whatever you want your career to look like, you can bring it to life at Specsavers.
What’s on Offer?
- Full time – 40 hours with weekend working
- Salary – £25,882
- In‑store bonus available
- 28 days holiday plus your birthday off
- Specsavers Perks – our discounted benefits scheme
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Discounted hearing and eye care benefits
- Enhanced sick pay (after a year of service)
- Enhanced pay for family leave (Maternity/Paternity etc)
Responsibilities
- Welcoming customers into store
- Booking eye tests
- Pre‑screening patients
- Providing style advice
- Measuring frames
- Taking phone calls
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Sales, Customer Service, and Health Care Provider
Industry: Retail
Location
Lutterworth, England, United Kingdom
If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you. Head to our website to learn more about the role, or apply now.
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Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and optical technology. This knowledge will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident when welcoming customers and addressing their needs.
✨Tip Number 3
Research Specsavers and their values. Understanding their commitment to customer care and professional development will allow you to align your answers with what they are looking for in a candidate.
✨Tip Number 4
Network with current or former Optical Assistants if possible. They can provide insights into the role and the company culture, which can be invaluable during your application process.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Optical Assistant position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Customer Service Experience: Since previous customer service experience is essential, make sure to emphasise any roles where you interacted with customers. Use specific examples to demonstrate your ability to welcome and assist customers effectively.
Show Enthusiasm for Development: Mention your eagerness for professional training and development opportunities. This shows that you are not only interested in the role but also in growing within the company.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for the optical field and your commitment to providing excellent customer service. Make it personal and engaging to stand out from other applicants.
How to prepare for a job interview at Specsavers
✨Show Your Customer Service Skills
Since the role of an Optical Assistant involves a lot of customer interaction, be prepared to share examples of your previous customer service experience. Highlight how you’ve successfully handled customer queries or complaints in the past.
✨Demonstrate Your Passion for the Role
Express your enthusiasm for working as an Optical Assistant. Talk about why you’re interested in the optical field and how you can contribute to creating a welcoming environment for customers.
✨Prepare for Common Interview Questions
Anticipate questions related to the responsibilities of the role, such as booking eye tests or providing style advice. Practise your responses so you can answer confidently and clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available, or ask about the team dynamics. This shows your interest in growing within the company.
