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For Companies At a Glance
- Tasks: Welcome customers, book eye tests, and provide style advice.
- Company: Join Specsavers, a leading optical retailer dedicated to customer care.
- Benefits: Enjoy 28 days holiday, birthday off, and discounted eyecare perks.
- Other info: Full-time role with opportunities for development and enhanced pay for family leave.
- Why this job: Gain professional training, support from experts, and shape your career path.
- Qualifications: Previous customer service experience is preferred; passion for helping others is essential.
Optical Assistant – Nuneaton
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous customer or retail experience this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our team
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
Whats on Offer
- Salary – £8.20 – £12.91 per hour depending on age
- Full Time – 41.5 hours per week
- 28 days holiday – plus an extra paid day off for your birthday
- Specsavers Perks – our discounted benefits scheme
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Experience level: Previous Optical experience is preffered
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
- Previous optical experience or customer facing experience
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
Find out more
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.
- Previous experience in a fast-paced customer service environment
Checked all the boxes? Now’s the perfect time to apply!
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Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and optical technology. This knowledge will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident when welcoming customers and addressing their needs.
✨Tip Number 3
Research Specsavers and their values. Understanding their commitment to customer care and professional development will allow you to align your answers with what they are looking for in a candidate.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your enthusiasm for the position and helps you gauge if the company culture is the right fit for you.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Optical Assistant position. Tailor your application to highlight relevant experience, especially in customer service.
Craft a Personal Statement: Write a personal statement that reflects your passion for helping customers and your interest in the optical field. Mention any previous experience that aligns with the role, such as working in retail or healthcare.
Highlight Relevant Skills: Make sure to emphasise skills that are important for the Optical Assistant role, such as communication, attention to detail, and the ability to work in a team. Use specific examples from your past experiences to demonstrate these skills.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows professionalism and attention to detail, which is crucial in customer-facing roles.
How to prepare for a job interview at Specsavers
✨Show Your Customer Service Skills
As an Optical Assistant, you'll be interacting with customers regularly. Be prepared to share examples of your previous customer service experience and how you've handled various situations. This will demonstrate your ability to connect with customers and provide excellent service.
✨Demonstrate Your Passion for the Role
Express your enthusiasm for the optical field and helping others. Talk about why you want to work as an Optical Assistant and how you can contribute to the team. A genuine passion can set you apart from other candidates.
✨Prepare for Common Interview Questions
Anticipate questions related to the responsibilities of the role, such as booking eye tests or providing style advice. Practise your responses to these questions so you can answer confidently and clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the company culture, training opportunities, and career progression. This shows your interest in the role and helps you determine if it's the right fit for you.