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For Companies At a Glance
- Tasks: Welcome and assist customers, providing excellent service in a fast-paced environment.
- Company: Join Specsavers, a leading optical retailer dedicated to customer care and professional development.
- Benefits: Enjoy 28 days annual leave, pension contributions, and access to discounted perks.
- Why this job: Gain valuable experience with support from experts while enjoying a vibrant team culture.
- Qualifications: Previous customer service experience is preferred; knowledge of optics is a plus.
- Other info: Full-time role with no late nights and opportunities for professional growth.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place. We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
What’s on Offer?
- Depending on Experience
- 28 days annual leave plus your birthday off
- Full time - 40 hours per week - Weekend working is essential
- No late nights
- Pension contribution
- Professional fees paid
- Specsavers Perks – our discounted benefits scheme
- Annual subscription to the “Headspace” app
- WeCare – UK confidential employee helpline
- Outstanding professional development opportunities
- Support with IP, other higher accreditations and Pathway
- Access to latest clinical technology and equipment
- Support with CPD points
- Regular team events and team building evenings
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment
- Experience in an optics business
- Knowledge/experience of optical terminology
Checked all the boxes? Now’s the perfect time to apply!
Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Familiarise yourself with common optical terminology. Understanding terms like 'refraction', 'prescription', and 'lens types' will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled challenging situations in previous roles. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for an Optical Assistant.
✨Tip Number 3
Research Specsavers and their values. Being able to articulate why you want to work specifically for them and how you align with their mission can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and show that you're genuinely interested in the role.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Specsavers is looking for in an Optical Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your relevant experience in customer service and any optical knowledge you have. Use specific examples to demonstrate how your background aligns with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the optical field and your commitment to customer service. Mention any previous experience in fast-paced environments and how it has prepared you for this role.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
As an Optical Assistant, you'll be interacting with customers regularly. Make sure to express your enthusiasm for helping people and providing excellent service during the interview. Share specific examples from your past experiences where you went above and beyond for a customer.
✨Familiarise Yourself with Optical Terminology
Having a good grasp of optical terminology can set you apart from other candidates. Before the interview, brush up on common terms and concepts related to optics. This will not only show your interest in the field but also demonstrate your readiness to engage with customers and colleagues effectively.
✨Highlight Relevant Experience
If you've worked in a fast-paced customer service environment or have previous experience in optics, make sure to highlight this during your interview. Discuss how these experiences have prepared you for the role and how they align with the responsibilities of an Optical Assistant at Specsavers.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask your interviewer about the role, team dynamics, or training opportunities. This shows that you're genuinely interested in the position and eager to learn more about how you can contribute to the team at Specsavers.
