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- Tasks: Welcome and assist customers, providing excellent service in a fast-paced environment.
- Company: Join Specsavers, a leading optical retailer dedicated to customer care and professional development.
- Benefits: Earn up to £12.41 per hour, enjoy discounts, and receive a paid day off on your birthday!
- Why this job: Grow your career with training opportunities and support from experienced professionals in a friendly culture.
- Qualifications: Previous customer service experience is preferred; knowledge of optics or audiology is a plus.
- Other info: Located in the Saddlers Shopping Centre, easily accessible by public transport.
Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place. We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. Once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
Our store is located in the Saddlers Shopping Centre, conveniently close to Walsall train station with ample parking available nearby.
What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Up to £12.41 per hour, plus bonus
- Full time hours - 37.5 hours per week, including 1 weekend day every week.
- Auto-enrolment into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- An additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology
- Must be able to dispense
Checked all the boxes? Now’s the perfect time to apply!
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Familiarise yourself with common optical terminology and products. This will not only help you in conversations with potential employers but also demonstrate your genuine interest in the field.
✨Tip Number 2
Highlight any customer service experience you have, especially in fast-paced environments. Be ready to share specific examples of how you've successfully handled customer interactions.
✨Tip Number 3
Research Specsavers and their values. Understanding their commitment to customer care and professional development can help you align your answers during interviews and show that you're a good fit for their team.
✨Tip Number 4
Prepare questions to ask during your interview. Inquiring about training opportunities or team dynamics shows your enthusiasm for growth and your interest in becoming a valuable part of their team.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service and optics. Use specific examples to demonstrate your skills and how they relate to the role of an Optical Assistant.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers and your interest in the optical field. Mention any previous experience you have in similar roles and how it has prepared you for this position.
Highlight Relevant Skills: In your application, emphasise skills such as communication, teamwork, and problem-solving. These are crucial for an Optical Assistant, so make sure to provide examples of how you've demonstrated these abilities in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
As an Optical Assistant, you'll be interacting with customers regularly. Make sure to express your enthusiasm for helping people and providing excellent service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Your Optical Knowledge
While you may not need to be an expert, having a basic understanding of optical terminology and processes can set you apart. Brush up on common terms and practices in optics before the interview, and be prepared to discuss any relevant experience you have in this area.
✨Highlight Your Teamwork Skills
Specsavers values collaboration, so be ready to talk about your experience working in teams. Share examples of how you've successfully collaborated with colleagues in fast-paced environments, and how you can contribute to a supportive team atmosphere.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about the training and development opportunities available, or inquire about the team dynamics at Specsavers. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
