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- Tasks: Welcome and assist customers in a fast-paced optical environment.
- Company: Join Specsavers, a leading optical retailer with a commitment to customer care.
- Benefits: Enjoy flexible hours, discounts, wellness support, and a paid day off for your birthday!
- Why this job: Gain valuable experience, professional training, and a supportive team to help you grow.
- Qualifications: Previous customer service experience is preferred; knowledge of optics is a plus.
- Other info: This is an entry-level, part-time role based in a newly relocated store in Solihull.
The predicted salary is between 20000 - 30000 £ per year.
Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place. We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
Our store is based in Solihull, where we have recently relocated to a bigger and better store!
What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary dependant on your experience
- Up to 39 hours per week - with alternate weekends
- Auto-enrolment into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- An additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology
Checked all the boxes? Now’s the perfect time to apply!
Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Familiarise yourself with the latest optical products and services offered by Specsavers. This knowledge will not only help you during the interview but also show your genuine interest in the role and the company.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in fast-paced environments. Be ready to share specific examples of how you've successfully handled customer interactions.
✨Tip Number 3
Prepare to discuss your understanding of optical terminology and concepts. Even if you don't have extensive experience, showing that you're eager to learn can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Specsavers if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous experience in customer service, especially in fast-paced environments. Include any relevant skills or knowledge related to optics or audiology that could set you apart.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers and your eagerness to learn. Mention why you want to work at Specsavers specifically and how you align with their values.
Highlight Relevant Experience: If you have any experience in the optical field or related terminology, be sure to mention it. Even basic knowledge can make a difference, so don’t hesitate to include it.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
As an Optical Assistant, you'll be interacting with customers regularly. Make sure to express your enthusiasm for helping people and providing excellent service during the interview. Share specific examples from your past experiences where you went above and beyond for a customer.
✨Familiarise Yourself with Optical Terminology
Having a basic understanding of optical terms can set you apart from other candidates. Brush up on common terminology related to eyewear and audiology before the interview. This will demonstrate your commitment to the role and your ability to communicate effectively with both customers and colleagues.
✨Highlight Relevant Experience
If you have previous experience in a fast-paced customer service environment or in optics, make sure to highlight this during your interview. Discuss how these experiences have prepared you for the role at Specsavers and how they can benefit the team.
✨Ask Thoughtful Questions
Prepare a few questions to ask your interviewer about the company culture, training opportunities, and career progression. This shows that you're genuinely interested in the position and eager to learn more about how you can grow within Specsavers.
