At a Glance
- Tasks: Be the friendly face of our store, providing excellent customer service and support.
- Company: Join Specsavers, a leading optical retailer known for quality products and services.
- Benefits: Enjoy competitive pay, discounts, wellness support, and a paid day off on your birthday!
- Why this job: This role offers great training, a supportive culture, and the chance to make a difference.
- Qualifications: Previous customer service experience and basic knowledge of optics or audiology are required.
- Other info: Apply quickly as positions fill fast; reach out for more info!
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our business
Based in Paisley.
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary £10.20 - £12.41 per hour (depending on age)
- Working hours- 38.75 hours, the store is open between 8am - 6:30pm Mon- Fri, 9am - 5:30pm Sat and 10am - 5pm on Sunday (working 5 days per week)
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology
Checked all the boxes? This job will close when it’s filled, so don’t delay, apply today! Or for more information please email thomas.shrewsbury@specsavers.com or call 07860666213.
Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Familiarise yourself with the Specsavers brand and its products. Understanding their values and services will help you connect better with the team and customers during your interview.
✨Tip Number 2
Brush up on your optical terminology and customer service skills. Being able to confidently discuss optical terms will show your passion and readiness for the role.
✨Tip Number 3
Prepare examples from your previous experience that highlight your customer service abilities. Think of specific situations where you went above and beyond for a customer, as this will resonate well with the hiring team.
✨Tip Number 4
Show enthusiasm for the role and the company during any interactions. A positive attitude can make a significant difference in how you're perceived by the hiring team.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Optical Assistant. Familiarise yourself with the skills required, such as customer service experience and knowledge of optical terminology.
Tailor Your CV: Highlight your previous experience in customer service and any relevant optical or audiology background. Use specific examples to demonstrate how your skills align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Specsavers brand and your commitment to providing excellent customer service. Mention why you want to work specifically for Specsavers and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
As an Optical Assistant, your role revolves around providing excellent customer service. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your proactive nature and commitment to creating a welcoming environment.
✨Familiarise Yourself with Optical Terminology
Having a basic understanding of optical and audiology terminology is crucial. Brush up on key terms and concepts before the interview, so you can confidently discuss them. This shows that you're serious about the role and have taken the initiative to prepare.
✨Highlight Relevant Experience
If you've worked as an Optical Advisor or Dispensing Assistant before, make sure to highlight this experience during the interview. Discuss what you learned and how it has prepared you for this position. If you have experience in a fast-paced customer service environment, share those stories too!
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. Asking questions shows your interest in the position and helps you determine if it's the right fit for you.