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For Companies At a Glance
- Tasks: Be the friendly face of our store, providing excellent customer service and support.
- Company: Join Specsavers, a leading brand in optical products and services.
- Benefits: Enjoy perks like discounts, a pension scheme, and a complimentary Headspace app subscription.
- Why this job: This role offers a vibrant work culture and opportunities for personal growth.
- Qualifications: At least 6 months of experience in optics is required.
- Other info: Must be available to work weekends; additional paid day off on your birthday.
The predicted salary is between 24000 - 30000 £ per year.
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you’ll use your passion for the Specsavers brand, products, and services alongside your excellent customer service skills to create an outstanding store environment for both our customers and our team.
Our business is based in Falkirk.
What’s on offer?
- Salary - up to £12.41 depending on age
- Working hours - 37.5 hours; must be able to work weekends
- Benefits:
- Auto-enrollment into the pension scheme with employer contributions when you contribute too
- Specsavers Perks - access to discounts and savings
- WeCare - employee support service for you and your immediate family
- Complimentary Headspace app subscription
- Eyecare and hearcare discounts for you and your family
- Additional paid day off on your birthday
- Enhanced family leave and sick pay
What we’re looking for?
If this sounds like you, we require the following skills to start as an Optical Assistant:
- Experience - at least 6 months in optics
Additional desirable experience includes:
- Previous experience in a fast-paced customer service environment
- Experience in the optics business
- Basic knowledge of optical terminology
If you meet these skills, we encourage you to apply.
Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Make sure to highlight your previous experience in optics during any conversations you have with the hiring team. They’ll appreciate your familiarity with the industry and it will set you apart from other candidates.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled challenging situations in the past. This will demonstrate your proactive approach and ability to create a positive environment for customers.
✨Tip Number 3
Familiarise yourself with Specsavers' brand values and products before your interview. Being knowledgeable about their offerings will show your passion for the brand and help you connect better with the team.
✨Tip Number 4
Don’t hesitate to ask insightful questions about the role and the store environment during your discussions. This not only shows your interest but also helps you gauge if it's the right fit for you.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous optical experience you have, such as roles as an Optical Advisor or Dispensing Assistant. Clearly outline your responsibilities and achievements in these positions.
Showcase Customer Service Skills: Since the role requires excellent customer service skills, provide specific examples of how you've successfully interacted with customers in past roles. This could include resolving issues, providing product recommendations, or creating a welcoming environment.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the job description. Use keywords from the job listing, such as 'proactive', 'people person', and 'optical terminology', to demonstrate that you understand the role and its requirements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Optics
Make sure to express your enthusiasm for the Specsavers brand and its products during the interview. Share any personal experiences or stories that highlight your interest in optics, as this will demonstrate your commitment to the role.
✨Highlight Customer Service Skills
Since the role requires excellent customer service skills, prepare examples from your previous experience where you successfully assisted customers. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Familiarise Yourself with Optical Terminology
Brush up on basic optical terminology before the interview. Being able to confidently discuss terms related to eyewear and eye care will show that you have a solid understanding of the industry and are ready to engage with customers knowledgeably.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess how you would handle specific situations in a fast-paced environment. Think about past experiences where you dealt with challenging customers or worked under pressure, and be ready to share those examples.