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For Companies At a Glance
- Tasks: Welcome customers, book eye tests, and provide style advice in a vibrant retail environment.
- Company: Join Specsavers, a leading optical retailer dedicated to exceptional customer care.
- Benefits: Enjoy competitive pay, flexible hours, birthday leave, and exclusive employee perks.
- Why this job: Be part of a supportive team with great training and opportunities for personal growth.
- Qualifications: No prior experience needed; just a passion for customer service and teamwork.
- Other info: Located in Coalville's Belvoir Shopping Centre with easy access and parking.
So, you’re a proactive people-person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you are an experienced Optical Assistant looking for a new opportunity, or you have a strong retail background with an interest in stepping into the industry, then this role could be perfect for you.
As an Optical Assistant, you don’t need to have previous experience; you just need to be prepared to create an outstanding store environment for both our customers and our team, ensuring every patient receives the best care in our stores.
Our store is located in the Belvoir Shopping Centre, conveniently situated in the centre of Coalville with ample parking available nearby.
What’s on Offer?
- Salary from £11.64 per hour
- Full or part-time hours - up to 37.5 hours per week
- Specsavers Perks – our discounted benefits scheme
- Extra day off for your birthday
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Discounted hearing and eyecare benefits
- Enhanced sick pay (after a year of service)
- Enhanced pay for family leave (Maternity/Paternity etc.)
What we’re looking for?
Some of the responsibilities of this role include:
- Welcoming customers into the store
- Booking in eye tests
- Pre-screening patients
- Providing style advice
- Measuring frames
- Taking phone calls
Desirable Experience
If you’ve got all these skills, we’d love for you to apply. There’s also some desirable experience that could set you apart from the competition:
- Previous experience in a fast-paced customer service environment
- Experience in optics or audiology business, or some knowledge/experience of optical and/or audiology terminology
Checked all the boxes? Now’s the perfect time to apply!
Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Familiarise yourself with basic optical terminology and concepts. Even if you don't have prior experience in optics, understanding terms like 'prescription', 'lens types', and 'frame measurements' can help you communicate effectively during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your previous retail experiences. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your proactive approach and passion for providing excellent service.
✨Tip Number 3
Research Specsavers and their values before your interview. Understanding their commitment to customer care and community involvement will allow you to align your answers with their mission, making you a more appealing candidate.
✨Tip Number 4
Prepare thoughtful questions to ask at the end of your interview. Inquiring about training opportunities or team dynamics shows your genuine interest in the role and helps you assess if the company culture is a good fit for you.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any skills that relate to the responsibilities of an Optical Assistant, such as welcoming customers, booking appointments, and providing style advice.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your interest in the optical industry. Mention why you want to work at Specsavers specifically and how you can contribute to creating an outstanding store environment.
Highlight Relevant Skills: In your application, focus on skills that are particularly relevant to the role, such as communication, teamwork, and attention to detail. If you have any experience with optical terminology or in a fast-paced environment, be sure to include that.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in customer-facing roles.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
As an Optical Assistant, your ability to connect with customers is key. Be prepared to share examples of how you've provided excellent customer service in the past, whether in retail or another setting.
✨Familiarise Yourself with Optical Terminology
Even if you don't have direct experience in optics, having a basic understanding of common optical terms can impress your interviewers. Do some research on terms related to eye care and eyewear to show your interest in the field.
✨Demonstrate Your Team Spirit
This role requires collaboration with colleagues to create a welcoming environment. Be ready to discuss how you've worked effectively in teams before and how you can contribute to a positive store atmosphere.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your enthusiasm for the role and the company. Ask about training opportunities, team dynamics, or what a typical day looks like for an Optical Assistant at Specsavers.
