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For Companies At a Glance
- Tasks: Assist customers with optical products and create a welcoming store environment.
- Company: Join Specsavers, a leading brand in eye care and eyewear.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and employee support services.
- Why this job: Be part of a friendly team and make a positive impact on customers' lives.
- Qualifications: Previous in-store optical experience is essential; customer service skills are a plus.
- Other info: Flexible hours available; full-time or part-time roles with weekend work required.
The predicted salary is between 24000 - 36000 £ per year.
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our business
Based in Rhyl.
Our team
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Great starting salary - depending on experience
- Bonus - after completion of 3 month probation period
- Full time (37.5 hours) - or part time - weekend working essential
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
- Must have in-store optical experience
Find out more
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment
- Experience in optics business
- Basic knowledge/experience of optical terminology
Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Make sure to highlight your previous optical experience during any conversations you have with the team. They value in-store optical experience, so be ready to discuss specific situations where you've excelled in this area.
✨Tip Number 2
Familiarise yourself with Specsavers' brand values and products. Showing genuine enthusiasm for their services can really help you stand out as a candidate who aligns with their mission.
✨Tip Number 3
Prepare to demonstrate your customer service skills through examples from your past roles. Think of scenarios where you went above and beyond for a customer, as this will resonate well with the hiring team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous roles you've had as an Optical Advisor or Dispensing Assistant. Detail your in-store optical experience and how it relates to the responsibilities of the Optical Assistant position.
Showcase Customer Service Skills: Since this role requires excellent customer service skills, provide specific examples of how you've successfully interacted with customers in past positions. Use metrics or feedback to demonstrate your impact.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the job description. Mention your passion for the Specsavers brand and how you can contribute to creating an outstanding store environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Optics
Make sure to express your enthusiasm for the Specsavers brand and its products during the interview. Share any personal experiences or stories that highlight your interest in optics, as this will demonstrate your commitment to the role.
✨Highlight Customer Service Skills
Since the role requires excellent customer service skills, prepare examples from your previous experience where you successfully assisted customers. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Familiarise Yourself with Optical Terminology
Brush up on basic optical terminology before the interview. Being able to confidently discuss terms related to eyewear and eye care will show that you are knowledgeable and ready to engage with customers and colleagues alike.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the team dynamics, training opportunities, and the store environment. This not only shows your interest in the position but also helps you assess if the company culture aligns with your values.
