Optical Assistant

Optical Assistant

Essex Full-Time No home office possible
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At a Glance

  • Tasks: Provide exceptional customer service and create a welcoming store environment.
  • Company: Join the friendly team at Specsavers Springfield.
  • Benefits: Competitive pay, flexible hours, and great employee perks.
  • Why this job: Kickstart your career in optics while making a difference for customers.
  • Qualifications: Passion for customer service and teamwork; IT skills are a plus.
  • Other info: Excellent training and development opportunities await you!

Overview

Optical Assistant – Billericay

Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place.

Responsibilities

Support customers as they arrive, help them feel welcome, and provide professional service in an optical environment. Work with qualified Opticians and Technicians to develop skills through training and development opportunities available at Specsavers.

What’s on Offer

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy.

  • Full Time & Part time – 2/3 days per week
  • Salary depending on experience
  • 28 days annual leave plus your birthday off
  • Pension contribution
  • Specsavers Perks – our discounted benefits scheme
  • WeCare – UK confidential employee helpline

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.

This includes:

  • Previous experience in a fast-paced customer service environment
  • Experience in optics

Checked all the boxes? Now’s the perfect time to apply!

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Optical Assistant employer: Specsavers

Specsavers is an exceptional employer that prioritises the growth and well-being of its employees, offering comprehensive training and development opportunities tailored for those passionate about customer service in the optical retail sector. Located in Springfield, our vibrant team fosters a supportive work culture where collaboration and innovation thrive, complemented by attractive benefits such as enhanced sick pay, family leave, and a unique perks scheme to ensure a rewarding career journey.
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Contact Detail:

Specsavers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Optical Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.

✨Tip Number 2

Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.

✨Tip Number 3

Show off your teamwork spirit! Specsavers values great teamwork, so be prepared to discuss how you've collaborated with others in previous roles. Highlight any situations where you helped create a positive environment for both customers and colleagues.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Specsavers family. So, get your application in and let’s make it happen!

We think you need these skills to ace Optical Assistant

Customer Service
Teamwork
Initiative
IT Systems Proficiency
Communication Skills
Listening Skills
Adaptability
Openness to Feedback
Experience in Fast-Paced Environments
Knowledge of Optical Terminology
Knowledge of Audiology Terminology

Some tips for your application 🫡

Show Your Passion: Let your enthusiasm for customer service shine through in your application. We want to see that you’re genuinely excited about helping customers and creating a great store environment.

Highlight Relevant Experience: If you've got previous experience in retail or optics, make sure to mention it! We love seeing how your background can contribute to our team and enhance the customer experience.

Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re looking for proactive people who are ready to step out of their comfort zone, so show us who you are!

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you on the path to joining our fantastic team at Specsavers!

How to prepare for a job interview at Specsavers

✨Know Your Stuff

Before the interview, brush up on basic optical terminology and concepts. This will not only show your interest in the field but also help you answer questions confidently. If you have previous experience in optics, be ready to share specific examples of your work.

✨Showcase Your People Skills

As an Optical Assistant, customer service is key. Prepare to discuss times when you've gone above and beyond for a customer. Think about how you can demonstrate your proactive nature and teamwork skills during the interview.

✨Be Ready for Scenarios

Expect situational questions that assess your problem-solving abilities. Practice responses to scenarios like handling a difficult customer or working under pressure. This will help you articulate your thought process and show your initiative.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready about the team culture or training opportunities. This shows your genuine interest in the role and helps you determine if Specsavers is the right fit for you.

Optical Assistant
Specsavers
Location: Essex

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