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For Companies At a Glance
- Tasks: Provide excellent customer service and support in a vibrant store environment.
- Company: Join Specsavers, a leading optical brand with a friendly culture.
- Benefits: Competitive salary, bonuses, discounts, and extra day off for your birthday.
- Other info: Great training opportunities and a supportive team to help you grow.
- Why this job: Be the friendly face that makes customers' lives easier while developing your skills.
- Qualifications: Passion for customer service, teamwork, and confidence in IT systems.
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you, however if you\’re simply keen to get into optics and have experience working in fast paced retail environments, then we\’d love to hear from you!
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our store
Based in Burnley, our store is looking for someone with previous optical experience that can dispense all levels, or somebody that can offer exceptional customer service and has experience working in fast-paced retail environments.
What’s on Offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary – £12.71 per hour
- Friends and Family discount
- Full time 40 hours a week – Will include 1 weekend day – Also PT available 7.5 hours
- Specsavers Perks – our discounted benefits scheme
- Extra day off for your birthday
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Discounted hearing and eyecare benefits
- Discounted Glasses
- Enhanced sick pay
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
- Previous optical experience as an Optical Advisor or Dispensing Assistant
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
Find out more
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.
This includes:
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology.
Checked all the boxes? Now’s the perfect time to apply!
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Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Get to know the Specsavers brand inside out! Familiarise yourself with their products and services so you can chat confidently about them during your interview. This shows your passion and makes you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories in your interview to demonstrate your proactive approach and teamwork.
✨Tip Number 3
Don’t shy away from asking questions during your interview. It shows you’re engaged and eager to learn. Plus, it gives you a chance to find out if the role is the right fit for you too!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the Specsavers brand shine through in your application. We want to see how much you care about providing excellent customer service and making a difference in our customers' lives.
Highlight Relevant Experience: If you've got previous experience as an Optical Advisor or Dispensing Assistant, make sure to mention it! We love seeing how your background can contribute to our team and enhance the store environment.
Be Yourself: Don’t be afraid to let your personality come through in your written application. We’re looking for proactive people who are ready to step out of their comfort zone, so show us what makes you unique!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Specsavers
✨Know Your Specsavers Stuff
Before the interview, make sure you brush up on your knowledge of the Specsavers brand, products, and services. This shows your passion for the company and helps you answer questions confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you made a difference in someone’s day, as this role is all about creating a positive environment for customers.
✨Teamwork Makes the Dream Work
Be ready to discuss your experience working in teams. Share specific instances where you collaborated with others to achieve a goal, as teamwork is key in this role.
✨Embrace Feedback
During the interview, express your openness to feedback and development. Talk about how you've used feedback in the past to improve your skills, showing that you're eager to learn and grow within the company.