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For Companies At a Glance
- Tasks: Provide exceptional customer service and assist with optical pre-screening.
- Company: Join a friendly team at Specsavers in Longton.
- Benefits: Enjoy discounts, 28 days holiday, free parking, and a bonus scheme.
- Why this job: Be the friendly face that makes customers' lives easier while growing your skills.
- Qualifications: Previous optical experience and a passion for customer service.
- Other info: Full-time role with opportunities for personal development and teamwork.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Experienced Optical Pre Screener. So, you\’re a proactive people person ready to be the friendly face our stores need? Sounds like you\’d be a great fit here. If you\’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you\’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our store is based in Longton and is looking for someone with previous optical experience who can pre-screen all levels.
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
- Previous optical experience as an Optical Advisor or Dispensing Assistant
- Passion for providing excellent customer service and making customers\\\’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we\\\’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
Desirable experience
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology
Benefits
- Full time – 37.5 hours – Will include a weekend day
- Friends and family discount
- 28 days holiday
- Free Parking
- Bonus scheme
#J-18808-Ljbffr
Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Get to know the Specsavers brand inside out! Familiarise yourself with their products and services so you can chat confidently about them during your interview. This shows your passion and makes you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for customers. Being able to share these stories will highlight your proactive nature and fit for the role.
✨Tip Number 3
Don’t shy away from showing your teamwork spirit! Be ready to discuss how you’ve collaborated with others in previous roles. Specsavers values great teamwork, so let them know you’re all about supporting your colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Specsavers. We’re rooting for you!
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Show Your Passion: Let your love for the Specsavers brand shine through in your application. We want to see how your previous optical experience and customer service skills can contribute to creating an outstanding store environment.
Tailor Your CV: Make sure your CV highlights your relevant experience as an Optical Advisor or Dispensing Assistant. We’re looking for specific examples that showcase your teamwork, initiative, and communication skills.
Be Yourself: When writing your cover letter, don’t be afraid to let your personality come through. We value authenticity, so share why you’re excited about this role and how you can make a difference in our team.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team in Longton!
How to prepare for a job interview at Specsavers
✨Know Your Optical Stuff
Brush up on your optical knowledge before the interview. Familiarise yourself with common optical terms and products, as well as Specsavers' services. This will show your passion for the brand and help you answer questions confidently.
✨Show Off Your People Skills
As an Optical Assistant, you'll be the friendly face of the store. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer – this will highlight your proactive nature.
✨Teamwork Makes the Dream Work
Be ready to discuss your experience working in teams. Share specific examples of how you've collaborated with colleagues to achieve a common goal. This will demonstrate your ability to fit into their team-oriented environment.
✨Embrace Feedback and Growth
During the interview, express your openness to feedback and development. Talk about times when you've received constructive criticism and how it helped you improve. This shows that you're willing to learn and grow, which is key for success in this role.