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For Companies At a Glance
- Tasks: Be the friendly face in our stores, providing excellent customer service and optical assistance.
- Company: Join Specsavers, a leading brand in eye and ear care with a supportive team culture.
- Benefits: Enjoy discounts, employee support, extra day off on your birthday, and enhanced family leave.
- Why this job: Make a difference in customers' lives while developing your skills in a dynamic environment.
- Qualifications: Previous optical experience and a passion for customer service are essential.
- Other info: Opportunities for growth and learning in a fast-paced, supportive setting.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Experienced Optical Assistant We are looking for a proactive, people-focused team member to be the friendly face in our stores. If you have optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be a great fit. You will use your passion for the Specsavers brand, products and services, alongside your excellent customer service skills, to create an outstanding store environment for customers and the team.
Based in Morpeth, we are seeking someone with previous optical experience who can dispense up to multi-focal lenses.
What’s on Offer
- Full time – 38.75 hours or part time 25 hours (will include a weekend day)
- Specsavers Perks – discounts and savings
- WeCare – employee support service for you and your immediate family
- Complimentary subscription to Headspace app
- Eyecare and hearcare discounts for you and your family
- Additional paid day off on your birthday
- Enhanced family leave and company sick pay
What we’re looking for
- Previous optical experience as an Optical Advisor or Dispensing Assistant
- Passion for providing excellent customer service
- Great teamwork and initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Willingness to step out of your comfort zone and try new things
- Ability to receive feedback and be open to development with support and guidance
Desirable experience
- Experience in a fast-paced customer service environment
- Experience in optics or audiology business
- Basic knowledge of optical and/or audiology terminology
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Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Get to know the Specsavers brand inside out! Familiarise yourself with their products and services so you can chat confidently about them during your interview. This shows your passion and helps you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will highlight your people-focused approach, which is key for this role.
✨Tip Number 3
Don’t shy away from showing your teamwork spirit! Be ready to discuss how you’ve collaborated with others in previous jobs. Specsavers values great teamwork, so let them know you’re all about supporting your colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Specsavers. Let’s get you that Optical Assistant role!
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the Specsavers brand shine through in your application. We want to see how your passion for optics and customer service can contribute to our team!
Highlight Relevant Experience: Make sure to detail your previous roles as an Optical Advisor or Dispensing Assistant. We’re looking for specific examples of how you’ve used your skills to create a great customer experience.
Be Personable: Remember, we’re looking for a friendly face! Use a warm and approachable tone in your written application to reflect your people-focused attitude.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board with our amazing team.
How to prepare for a job interview at Specsavers
✨Know Your Optical Stuff
Brush up on your optical knowledge before the interview. Familiarise yourself with multi-focal lenses and any relevant terminology. This will show that you're not just passionate about the brand, but also knowledgeable about the products you'll be working with.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer. This will demonstrate your people-focused approach and how you can create an outstanding store environment.
✨Teamwork is Key
Be ready to discuss your experience working in a team. Share stories that highlight your ability to collaborate and support your colleagues. Specsavers values great teamwork, so showing that you can contribute positively to a team dynamic will work in your favour.
✨Embrace Feedback
During the interview, express your willingness to receive feedback and develop your skills. Talk about times when you've taken constructive criticism on board and improved as a result. This shows that you're open to growth and ready to step out of your comfort zone.
