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For Companies At a Glance
- Tasks: Provide exceptional customer service and support in a vibrant optical store.
- Company: Join Specsavers, a leading brand known for its friendly and supportive culture.
- Benefits: Earn up to ÂŁ27,000, enjoy discounts, and get a day off on your birthday!
- Why this job: Be part of a passionate team and make a difference in customers' lives.
- Qualifications: Experience in customer service and basic knowledge of optics preferred.
- Other info: Great training opportunities and a supportive environment for personal growth.
The predicted salary is between 21600 - 28800 ÂŁ per year.
Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place.
We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
Our Store
Our Specsavers store is located within Sainsbury’s on Shripney Road in Bognor Regis and offers a modern, friendly, and fast‑paced working environment where customer care is at the heart of everything we do. The store is very accessible, with free on‑site customer parking available within the Sainsbury’s car park, making commuting simple and stress‑free. Public transport links are also good, with several local bus services stopping nearby and all within walking distance of the store. This location combines the energy of a busy retail setting with the professional standards of a leading optical provider, giving you the opportunity to develop your skills, build strong customer relationships, and contribute to a high‑performing store known for its community focus and quality service.
Our team
The Bognor Regis Sainsbury’s Specsavers is home to a warm, welcoming, and close‑knit team who take pride in creating a positive experience for every customer. The store operates with two well‑equipped test rooms, supporting smooth clinic flow and enabling the team to deliver high‑quality eye care throughout the day. You’ll be joining a friendly group of around eight dedicated colleagues who work collaboratively to maintain a supportive, upbeat, and customer‑focused atmosphere. Whether helping customers on the shop floor or supporting clinical services, the team is known for its approachable nature, strong communication, and genuine passion for great service—making it a fantastic environment to grow your skills and enjoy coming to work each day.
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Up to ÂŁ27,000 per annum
- Plus bonus based on store performance
- Full time – 37.5 hours per week (to include 1 weekend day each week)
- Free parking on site
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks – a portal to a world of great everyday discounts and savings
- WeCare – our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
What we’re looking for
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
- Previous experience in a fast-paced customer service environment
- Experience in optics business
- Basic knowledge/experience of optical and/or Audiology terminology
Find out more
If you’ve got all these skills, we’d love for you to apply.
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Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Get to know the Specsavers brand inside out! Familiarise yourself with their products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to represent the brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories, as they’ll highlight your proactive nature and ability to create a welcoming environment.
✨Tip Number 3
Network with current employees if you can! Reach out on LinkedIn or visit the store to chat with the team. This not only gives you insider info but also shows your enthusiasm for joining their friendly crew.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to be part of the Specsavers family right from the start.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the Specsavers brand in your application. Share why you love our products and services, and how you can bring that passion to our team.
Highlight Relevant Experience: If you've worked as an Optical Advisor or Dispensing Assistant before, make sure to mention it! We want to know how your previous roles have prepared you for this position.
Be Personable: Since we’re all about great customer service, don’t shy away from showcasing your people skills. Use examples that demonstrate how you’ve created positive experiences for customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Specsavers
✨Know Your Stuff
Make sure you brush up on your optical knowledge before the interview. Familiarise yourself with common optical terms and products that Specsavers offers. This will show your passion for the brand and help you answer questions confidently.
✨Show Off Your People Skills
As an Optical Assistant, you'll be interacting with customers all day. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone – this will highlight your proactive nature.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Practice responding to questions like, 'How would you handle a difficult customer?' or 'What would you do if you noticed a team member struggling?' This will demonstrate your problem-solving skills and teamwork.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A neat appearance shows that you take the opportunity seriously and aligns with the friendly, professional image that Specsavers promotes.
