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For Companies At a Glance
- Tasks: Help customers find the perfect eyewear and provide top-notch service.
- Company: Join Specsavers, a leading optician known for exceptional customer care.
- Benefits: Enjoy employee discounts, bonuses, and flexible working hours.
- Why this job: Gain valuable skills in a supportive environment while making a difference in people's lives.
- Qualifications: No experience needed; just bring your enthusiasm and great communication skills.
- Other info: Full-time role with weekend shifts; training provided to help you succeed.
The predicted salary is between 18850 - 23600 £ per year.
Overview
Specsavers Opticians – Penzance, Cornwall. Full Time Position – 39.5 hours per week to include Saturdays & Sundays. Join our friendly team as an Optical Assistant and you’ll discover why at Specsavers we pride ourselves on providing the very best in customer service. Optical expertise isn’t essential; you just need the desire to learn and the drive to progress – our training will do the rest. As an Optical Assistant you’ll ensure every customer gets a great experience when they visit our store. You’ll work to our high standards, giving clear advice with a polite and professional approach. We can teach you everything you need to know about vision problems, eyecare and our products, but you’ll need to be a natural when it comes to customer care – articulate, good with people and always happy to help.
Job Type: Full-time, Permanent
Pay: Up to £23,561.40 per year
Additional pay: Bonus scheme, Commission pay
Benefits: Employee discount, Store discount
Schedule: Day shift, Every weekend, Monday to Friday, Weekend availability
Work Location: In person
Responsibilities
- Provide excellent customer service in-store and contribute to a positive shopping experience.
- Assist customers with selecting eyewear and fitting lenses; explain features and benefits clearly.
- Learn about eye care products and services; support the Optometrist and optical team as needed.
- Maintain store standards, keep displays tidy, and ensure stock is well-presented.
- Take part in training to develop product knowledge and customer service skills.
Qualifications
- No prior optical experience required; motivation to learn and progress.
- Strong communication and interpersonal skills; confident in helping customers.
- Reliable, professional, and customer-focused with a positive attitude.
- Ability to work flexible hours, including weekends.
Location
Truro, England, United Kingdom
#J-18808-Ljbffr
Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Familiarise yourself with the basics of optical products and services. Even though you don’t need prior experience, having a basic understanding of eyewear and eye care can help you stand out during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous experiences where you provided excellent service. This will demonstrate your ability to connect with customers and enhance their shopping experience.
✨Tip Number 3
Research Specsavers and their values. Understanding their commitment to customer service and community involvement can help you align your answers with what they are looking for in an Optical Assistant.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, especially weekends. Emphasising your willingness to work varied shifts can make you a more attractive candidate for this full-time position.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer service experience you have, even if it's not in the optical field. Emphasise your communication skills and willingness to learn, as these are key for the Optical Assistant role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention why you want to work at Specsavers and how your skills align with their values of excellent customer service.
Showcase Your Soft Skills: Since no prior optical experience is required, focus on showcasing your interpersonal skills. Provide examples of how you've successfully interacted with customers or worked in a team to create a positive experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Specsavers
✨Show Your Enthusiasm for Customer Service
Since the role of an Optical Assistant revolves around providing excellent customer service, make sure to express your passion for helping people. Share examples from your past experiences where you went above and beyond for a customer.
✨Demonstrate Your Willingness to Learn
Specsavers values candidates who are eager to learn. Highlight your motivation to acquire new skills and knowledge about eyecare products. You could mention any previous training or learning experiences that showcase your adaptability.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your genuine interest in the position. Ask about the training process, team dynamics, or how success is measured in the role. This not only helps you understand the job better but also engages the interviewer.
✨Exude Professionalism and Positivity
As an Optical Assistant, maintaining a professional demeanor is crucial. During the interview, be polite, articulate, and maintain a positive attitude. This will reflect your ability to create a welcoming environment for customers.
