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For Companies At a Glance
- Tasks: Welcome and assist customers, providing excellent service in a fast-paced environment.
- Company: Join Specsavers, a leading optical retailer dedicated to customer care and professional development.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and extra perks like a birthday day off!
- Why this job: Grow your career with training support and a friendly team in a rewarding environment.
- Qualifications: Previous customer service experience is preferred; knowledge of optics is a plus.
- Other info: Full-time role with 40 hours per week, including weekends.
The predicted salary is between 20800 - 29120 £ per year.
OverviewSo, you\’re a proactive people person ready to be the friendly face our stores need? Sounds like you\’d be a great fit here. So, if you\’ve had previous Optical or customer service experience this role could be perfect for you.
As an Optical Assistant, you\’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
What\’s on offer?As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
Full time or part time available – the store can be flexible
Specsavers Perks – our discounted benefits scheme
Specsavers Perks – a portal to a world of great everyday discounts and savings
WeCare – our employee support service to help you and your immediate family when you need it most
Complimentary subscription to the Headspace app
Eyecare and hearcare discounts for you and your family
Enjoy an additional paid day off on your birthday to celebrate you!
What we\’re looking for?If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
Pre- screening
Dispensing
Collections
Repairs and adjustments
Happy working in a busy environment
Find out moreIf you\’ve got all these skills, we\’d love for you to apply, but there\’s also some desirable experience that could set you apart from the competition if you have it.
This includes:
Previous experience in a fast-paced customer service environment
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Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Familiarise yourself with common optical terminology and products. This will not only help you in conversations with potential employers but also show your genuine interest in the field.
✨Tip Number 2
Network with current or former Optical Assistants. They can provide valuable insights into the role and may even refer you to job openings at Specsavers.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle various customer service scenarios. This will demonstrate your readiness for a fast-paced environment.
✨Tip Number 4
Research Specsavers as a company, including their values and culture. Tailoring your conversation to align with their mission can make a strong impression during interviews.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Optical Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: If you have previous experience in customer service or optics, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your skills and how they relate to the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for the role and the company. Mention why you want to work at Specsavers and how you can contribute to their team.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
As an Optical Assistant, you'll be interacting with customers regularly. Make sure to express your enthusiasm for helping people and providing excellent service during the interview. Share specific examples from your past experiences where you went above and beyond for a customer.
✨Familiarise Yourself with Optical Terminology
Having a basic understanding of optical terms can set you apart from other candidates. Brush up on common terminology related to eyewear and audiology before the interview. This will demonstrate your commitment to the role and your willingness to learn.
✨Highlight Relevant Experience
If you have previous experience in a fast-paced customer service environment or in optics, make sure to highlight this during your interview. Discuss how these experiences have prepared you for the role at Specsavers and how they can benefit the team.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer about the team, training opportunities, and the company culture. This shows that you're genuinely interested in the position and eager to learn more about how you can contribute to the store's success.
