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For Companies At a Glance
- Tasks: Assist customers with optical products and create a welcoming store environment.
- Company: Join Specsavers, a leading brand in optical services known for its commitment to customer care.
- Benefits: Enjoy Saturdays only, £12.41/hour, employee discounts, and health schemes.
- Why this job: Be part of a friendly team, develop your skills, and make a real impact on customers' lives.
- Qualifications: Previous optical experience and a passion for excellent customer service are essential.
- Other info: Opportunities for training and development, including support for a DO course.
Overview
Experienced Optical Assistant So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our store
Based in beautiful Tiverton, our store is looking for someone with previous optical experience that can confidently dispense to join their committed and friendly team.
What’s on Offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- 4 or 5 full days with weekend working every week
- OR
- Just weekend days
- Salary – £12.41 an hour
- Employee discount
- Enhanced parental leave
- Health and wellbeing scheme
- Funded access to the Headspace App
- Additional day off for your birthday
- Fantastic development opportunities – support and opportunity to undertake a DO course
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
- Previous optical experience as an Optical Advisor or Dispensing Assistant
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
Find out more
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment
- Experience in optics
- Basic knowledge/experience of optical and/or Audiology terminology.
Checked all the boxes? Now’s the perfect time to apply!
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Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Make sure to highlight your previous optical experience during any conversations you have with us. Whether it's in-store or over the phone, showcasing your background as an Optical Advisor or Dispensing Assistant will help you stand out.
✨Tip Number 2
Demonstrate your passion for customer service by sharing specific examples of how you've gone above and beyond for customers in the past. This will show us that you're not just looking for a job, but that you genuinely care about making a difference.
✨Tip Number 3
Familiarise yourself with our brand and products before your interview. Being able to discuss Specsavers' values and services confidently will impress us and show that you're truly interested in joining our team.
✨Tip Number 4
Be prepared to discuss how you handle feedback and your willingness to learn. We value team members who are open to development, so sharing your experiences of growth will resonate well with us.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your previous optical experience as an Optical Advisor or Dispensing Assistant. Use specific examples to demonstrate how your skills align with the requirements of the Optical Assistant role.
Showcase Customer Service Skills: Since excellent customer service is crucial for this position, include anecdotes that illustrate your ability to provide outstanding service and make customers' lives easier. This will help you stand out as a proactive people person.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the key skills mentioned in the job description, such as teamwork, initiative, and communication skills. This shows that you've taken the time to understand what the company is looking for.
Express Your Passion for the Brand: Convey your enthusiasm for the Specsavers brand and its products in your application. Mention any personal experiences or connections you have with the brand to demonstrate your genuine interest in the role.
How to prepare for a job interview at Specsavers
✨Showcase Your Optical Experience
Make sure to highlight your previous roles as an Optical Advisor or Dispensing Assistant. Share specific examples of how your experience has prepared you for this position and how you've successfully assisted customers in the past.
✨Demonstrate Your Customer Service Skills
Prepare to discuss situations where you've gone above and beyond for customers. Emphasise your passion for providing excellent service and how you can make customers' lives easier, which is crucial for this role.
✨Exhibit Teamwork and Initiative
Be ready to talk about your experiences working in a team environment. Share examples of how you've collaborated with colleagues and taken the initiative to improve processes or customer interactions.
✨Be Open to Feedback
During the interview, express your willingness to learn and grow. Discuss how you've received feedback in the past and used it to develop your skills, showing that you're adaptable and eager to improve.
