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- Tasks: Assist customers via phone, email, or live chat and maintain records.
- Company: Leading optician and retailer in Nottingham with a caring culture.
- Benefits: Flexible part-time hours, training provided, and growth opportunities.
- Why this job: Join a proud organisation and make a difference in customer experiences.
- Qualifications: Strong communication skills and a professional attitude.
The predicted salary is between 11 - 16 £ per hour.
A leading optician and retailer in Nottingham seeks a Customer Service Specialist. In this role, you will be the point of contact for customers, assisting them via phone, email, or live chat.
Responsibilities include:
- Responding to queries
- Maintaining records
- Collaborating with colleagues
Part-time hours include every Saturday, six out of ten Sundays, and training is provided. Strong communication skills and a professional demeanor are essential. This is an opportunity to grow within a caring and proud organization.
Part-Time Customer Service Specialist — Weekend Support in Nottingham employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Service Specialist — Weekend Support in Nottingham
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, try role-playing common customer service scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to showcase your problem-solving abilities. Think of examples from your past experiences where you successfully handled customer queries or resolved issues, as this will demonstrate your capability in the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Part-Time Customer Service Specialist — Weekend Support in Nottingham
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Use clear and concise language, and don’t shy away from showcasing your personality – we want to see the real you!
Tailor Your Application: Take a moment to read through the job description and align your experience with what we’re looking for. Highlight any relevant customer service experience or skills that match the role, so we can see why you’d be a great fit!
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep it professional in your application. Strike a balance between being personable and maintaining a professional tone, as this reflects how you’ll interact with our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Specsavers
✨Know the Company
Before your interview, take some time to research the optician and retailer. Understand their values, mission, and what sets them apart in Nottingham. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
Since strong communication skills are essential for this position, practice responding to common customer service scenarios. You could even role-play with a friend or family member. This will help you feel more confident and articulate during the interview.
✨Prepare Questions
Think of insightful questions to ask your interviewer about the company culture, team dynamics, and growth opportunities. This shows that you’re engaged and serious about the role, plus it gives you valuable information to determine if it’s the right fit for you.
✨Show Your Professional Demeanour
Dress appropriately for the interview and maintain a positive attitude throughout. A professional demeanour can make a significant difference in how you’re perceived. Remember, you’re not just showcasing your skills; you’re also demonstrating how you would interact with customers.
