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- Tasks: Enhance reporting procedures and deliver impactful data analysis for decision-making.
- Company: Join a dynamic team focused on customer operations and collaboration.
- Benefits: Hybrid work model, career growth opportunities, and a supportive environment.
- Why this job: Make a real impact while developing your skills in data analysis and problem-solving.
- Qualifications: Familiarity with data tools, strong communication skills, and a proactive attitude.
- Other info: Work closely with management and stakeholders to tackle business challenges.
The predicted salary is between 28800 - 48000 £ per year.
Do you enjoy problem solving, with a key eye for detail and a proactive attitude? If so, we have an opportunity for you. In this role you’ll take ownership of maintaining and enhancing routine reporting procedures. You’ll deliver analysis that supports and recommends key decisions for improvements within the Contact Centre, and other customer operation functions ensuring that your insights have a direct impact on operations.
You’ll maintain and improve routine reporting procedures, deliver data analysis to support key decision-making, highlighting trends and patterns. Collaboration is key in this role. You’ll work closely with the Contact Centre management team, wider colleagues and stakeholders to address business challenges. Additionally, you’ll support the Real Time team in managing the day-to-day operations of the Contact Centre.
You’ll have a natural aptitude for analysis and problem-solving, a proactive attitude, and a desire to learn and grow in areas such as Power BI, SQL, and basic Python. Basic familiarity with data tools and technologies is essential, along with strong communication and influencing skills.
You’ll have the flexibility to work in a hybrid environment, with an expectation to be on-site 3 days out of 5, including time for Real Time team support. If you’re ready to make a significant impact and grow your career, apply now to join our dynamic team!
Junior MI Analyst in Nottingham employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior MI Analyst in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing the Junior MI Analyst role.
✨Tip Number 2
Show off your analytical skills! Prepare a mini-project or case study that demonstrates your problem-solving abilities and familiarity with data tools like Power BI or SQL. Bring it up in your interviews to stand out!
✨Tip Number 3
Practice your communication skills! Since collaboration is key, be ready to discuss how you’ve worked with teams in the past. Use examples that highlight your influencing skills and proactive attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, so keep checking back!
We think you need these skills to ace Junior MI Analyst in Nottingham
Some tips for your application 🫡
Show Your Problem-Solving Skills: In your application, make sure to highlight any experiences where you've tackled challenges head-on. We love seeing how you approach problems and what solutions you've come up with!
Be Detail-Oriented: Since this role requires a keen eye for detail, don’t forget to proofread your application. Typos and errors can distract from your skills, so let’s keep it sharp and professional!
Demonstrate Your Proactive Attitude: We’re looking for someone who takes initiative. Share examples of when you’ve gone above and beyond in previous roles or projects. Show us that you’re ready to take ownership!
Tailor Your Application: Make sure to customise your application to reflect the job description. Mention your familiarity with data tools like Power BI and SQL, and express your eagerness to learn more. Apply through our website to ensure we see your application!
How to prepare for a job interview at Specsavers
✨Know Your Data Tools
Familiarise yourself with Power BI, SQL, and basic Python before the interview. Be ready to discuss how you've used these tools in past experiences or projects, even if they're just academic. This shows your proactive attitude and willingness to learn.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles or studies. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical mindset and ability to deliver insights that drive decision-making.
✨Emphasise Collaboration
Since this role involves working closely with various teams, be ready to talk about your experience in collaborative environments. Share specific instances where you’ve worked with others to solve problems or improve processes, highlighting your communication and influencing skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about the current challenges the Contact Centre faces or how success is measured in this position. This not only shows your interest but also your proactive approach to understanding the business.
