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- Tasks: Provide excellent customer service and support in a retail environment.
- Company: Join Specsavers, a leading name in optics with a supportive team.
- Benefits: Earn £7.75 per hour, enjoy discounts, and get a day off on your birthday!
- Why this job: Kickstart your career in retail while gaining valuable skills and experience.
- Qualifications: Passion for customer service and teamwork; IT skills are a plus.
- Other info: 13-month apprenticeship with endless opportunities for growth and development.
The predicted salary is between 800 - 1000 £ per month.
Specsavers Derby Domiciliary – OFFICE ADDRESS – Unit 4, Lawmax House, Stapleford, Nottingham, NG9 8AA
So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Customer Service Apprentice role could be perfect for you. We are currently looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in retail or management.
This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full‑time job, all the time surrounded by a friendly, highly‑experienced team who will support you every step of the way.
What’s on offer?
- Salary – £7.75 per hour
- Full‑time working hours – 37.5 hours per week
- Additional paid day off on your birthday to celebrate you!
- We will auto‑enrol you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks – a portal to a world of great everyday discounts and savings
- WeCare – our employee support service to help you and your immediate family when you need it most
- Eyecare and hearcare discounts for you and your family
Main responsibilities
- Answering and making calls
- Booking appointments
- Diary management
- Communicating effectively with customers and clinicians
What we’re looking for?
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)
Checked all the boxes? This job will close when it is filled, so don’t delay, apply today!
Customer Service Apprentice in Nottingham employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice in Nottingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for customer service and how you can contribute to the team.
✨Tip Number 3
Show your personality! During the interview, let your enthusiasm shine through. Share personal stories that highlight your teamwork and communication skills. Remember, they want to see the real you and how you fit into their friendly environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Apprentice in Nottingham
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service shine through in your application. We want to see that you’re genuinely excited about helping people and making their lives easier!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences. We love seeing how your background aligns with the role, so don’t hold back!
Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re looking for a proactive people person, so show us who you are and why you’d be a great fit for our team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, even if it's from a previous job or a volunteer experience.
✨Demonstrate Teamwork Skills
Since this role involves working closely with a team, be prepared to discuss your experiences in collaborative environments. Think of a time when you worked well with others to achieve a common goal and be ready to share that story.
✨Be Ready to Discuss IT Skills
As the role requires confidence in using IT systems, brush up on any relevant software or tools you might encounter. If you have experience with booking systems or diary management, mention it and explain how you used these tools effectively.
✨Embrace Feedback and Growth
Show that you're open to feedback and eager to learn. You could mention a time when you received constructive criticism and how it helped you improve. This will demonstrate your willingness to develop and adapt, which is key for an apprenticeship.