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- Tasks: Assist customers and provide outstanding service in a friendly environment.
- Company: Join the welcoming team at Specsavers in Harrogate.
- Benefits: Competitive pay, birthday off, staff discounts, and wellness support.
- Other info: Flexible part-time hours with opportunities for growth in a supportive team.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: No prior admin experience needed; just bring your passion and organisational skills.
The predicted salary is between 11 - 12 £ per hour.
Our Store located in Harrogate, we’re excited to welcome a new Administrative Assistant to our friendly and professional Audiology team!
What’s on offer?
- Part time hours - 24 hours - ideally over 3 days but can be flexible
- Salary: £11.05-£12.91 an hour
- Extra day off on your birthday
- Staff discount
- Enhanced sick pay
- Enhanced pay for family leave
- WeCare employee support services
- Access to Headspace App
So, you’re an organised, proactive person, passionate about doing a great job and offering the best customer service. As a Meet and Greet / Admin Assistant in Specsavers Hearcare, you don’t need to have previous admin experience; you just need to be prepared to create an outstanding service and environment for both our customers and team, making sure every patient receives the best care in our stores.
We are looking for people with great organisational and IT skills, superb time keeping, a professional and friendly approach and confidence in communicating at all levels.
Responsibilities
- Explore customer needs thoroughly, and approach customers to offer assistance
- Provide customers with information on how to wear and care for hearing aids
- Provide customers with hearing aid aftercare information
- Utilise the IT systems as required
- Make aftercare calls and run reports
- Undertake banking duties
- Order stock and undertake stock checks
- Work to Specsavers Customer Service Standards
- Actively seek to improve your own skills and product knowledge
If you’re ready and raring to join our team and drive our practice forward, we can’t wait to hear from you. You just need to be passionate, a great team worker and communicator, confident in using IT systems, and have an ability to adapt so apply today!
Meet and Greet / Admin in North Berwick employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meet and Greet / Admin in North Berwick
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers and their values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for customers. Being able to share these stories will highlight your proactive approach and passion for great service.
✨Tip Number 3
Show off your organisational skills! During the interview, mention how you manage your time and tasks effectively. You could even bring up any tools or methods you use to stay organised, as this is key for the Admin role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm and professionalism, making you stand out even more!
We think you need these skills to ace Meet and Greet / Admin in North Berwick
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your organisational skills in your application. We love seeing how you manage your time and tasks, so share examples of how you've kept things running smoothly in previous roles or experiences.
Be Friendly and Professional: Since we're all about providing great customer service, let your personality shine through! Use a friendly tone in your application and show us that you're passionate about creating a welcoming environment for our customers.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application accordingly. Mention specific responsibilities from the listing that excite you and how your skills align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, it shows you’re keen on joining our team at Specsavers!
How to prepare for a job interview at Specsavers
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Meet and Greet / Admin Assistant. Familiarise yourself with the key tasks like customer interaction, IT system usage, and aftercare processes. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Show Off Your Organisational Skills
Since this role requires great organisational abilities, prepare examples from your past experiences where you've successfully managed tasks or projects. Be ready to discuss how you prioritise your workload and ensure everything runs smoothly, even in a busy environment.
✨Practice Your Customer Service Approach
As customer service is at the heart of this position, think about how you would handle various customer scenarios. Practise responses to common questions or concerns customers might have about hearing aids. This will show that you’re proactive and ready to provide excellent service.
✨Be Confident with IT Systems
Even if you don’t have extensive admin experience, being comfortable with IT systems is crucial. Brush up on any relevant software or tools you might encounter in the role. If you can, mention any previous experience with similar systems during your interview to highlight your adaptability.