At a Glance
- Tasks: Manage schedules and admin tasks while putting customers first.
- Company: Join the caring team at Specsavers in Mold.
- Benefits: Earn £12.91/hour, enjoy 28 days holiday pro rata, and access wellness perks.
- Other info: Flexible part-time role with great training and supportive team.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in administration or customer service is essential.
The predicted salary is between 12.91 - 12.91 £ per hour.
This role is based on working 2 days per week, one of which needs to be a Saturday and is from 9am to 5.30pm on both days. So you’re an organisation expert wanting to take your career to the next level? Our Domiciliary Administrator role could be perfect for you.
Responsibilities
As an Administrator at Specsavers, you’ll be a key part of our business. You’ll make sure all administration and clinic scheduling is completed in the most effective, efficient way possible, and you’ll always put the customers first. This will also involve updating customer files so attention to detail is key as are excellent communication skills as your clinical team are going to be carrying out clinics across the region. Liaising with external parties is also part of the role, so confidence when dealing with people is essential. The domiciliary side of this means you’ll be surrounded and supported by a team bringing care to the homes of the people who can’t come into our stores. Essentially, you’ll be making a real difference here.
Our business
Our Clwyd Domiciliary Business is based in Mold.
Our team
We have a wonderful team of dedicated people ready and waiting for you to meet.
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- £12.91 per hour
- 1 day a week between Monday to Friday and every Saturday working 9am to 5:30pm.
- 28 days holiday pro rata for part time
- Birthday Day off
- Access to Specsavers Perks Scheme
- WeCare Support
- Access to Headspace App
What we’re looking for?
Previous administration, appointment setting or scheduling experience are required. Call centre, office experience and customer service skills are also desired.
In short, if you’re ready to get started and drive your career and our practice forward, we can’t wait to hear from you.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Administrator & Scheduler in Mold
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Specsavers and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Specsavers and let us see your personality shine through!
We think you need these skills to ace Part Time Administrator & Scheduler in Mold
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Specsavers.
Get Familiar with Our Brand:Before applying, take some time to learn about Specsavers and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Specsavers
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Specsavers.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Specsavers will surely appreciate.
