At a Glance
- Tasks: Create an outstanding store environment and provide top-notch customer service.
- Company: Join an award-winning team at Specsavers in Merthyr Tydfil.
- Benefits: Earn up to £12.91ph, enjoy bonuses, discounts, and wellness support.
- Other info: Dynamic team environment with endless growth potential.
- Why this job: Kickstart your career in optics with great training and development opportunities.
- Qualifications: Passion for customer service, teamwork, and a willingness to learn.
The predicted salary is between 26700 - 26800 € per year.
So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.
As a Trainee Optical Assistant, you don’t need to have previous experience; you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.
Our business: Market Square, Merthyr Tydfil CF47 8BY - Award winning store (Optometry Wales Multiple Practice of the year).
Our team: We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary - up to £12.91ph with excellent bonus scheme
- Full time (37.5 hours) weekend working essential
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you
What we’re looking for: If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
Checked all the boxes? This job will close when it's filled, so don’t delay, apply today!
Locations
Trainee Optical Assistant in Merthyr Tydfil, Wales employer: Specsavers
At Specsavers in Market Square, Merthyr Tydfil, we pride ourselves on being an award-winning store with a vibrant team dedicated to providing exceptional customer service. As a Trainee Optical Assistant, you'll benefit from comprehensive training, a supportive work culture, and a range of perks including competitive pay, employee discounts, and wellness resources, all while working in a friendly environment that encourages personal growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Optical Assistant in Merthyr Tydfil, Wales
✨Tip Number 1
Get to know the company! Research Specsavers and their values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, try role-playing with a friend or family member. The more comfortable you are talking to people, the better you'll shine in your interview.
✨Tip Number 3
Be ready to share your experiences! Even if you don’t have direct experience in optics, think of times when you’ve provided great service or worked well in a team. We want to hear those stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our awesome team.
We think you need these skills to ace Trainee Optical Assistant in Merthyr Tydfil, Wales
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for customer service and retail in your application. Share any experiences where you’ve gone the extra mile for someone, even if it’s not in a formal job setting.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your written application. Authenticity goes a long way in making a great first impression.
Highlight Teamwork Skills:Since we value teamwork, mention any group activities or projects you’ve been part of. Show us how you contribute to a team environment and support your colleagues.
Keep It Clear and Concise:Make sure your application is easy to read. Use clear language and avoid jargon. We appreciate straightforwardness, so get to the point while still showcasing your skills and experiences.
How to prepare for a job interview at Specsavers
✨Know Your Customer Service Basics
Brush up on the key principles of excellent customer service. Think about how you can create a welcoming environment for customers and what makes their experience memorable. Be ready to share examples of how you've provided great service in the past, even if it's from a different context.
✨Show Your Team Spirit
Since teamwork is crucial in this role, be prepared to discuss your experiences working in teams. Highlight any situations where you collaborated with others to achieve a common goal. This will show that you're not just a lone wolf but someone who thrives in a team setting.
✨Embrace Feedback
The job description mentions being open to feedback and development. Think of times when you've received constructive criticism and how you used it to improve. This shows that you're adaptable and willing to grow, which is exactly what they’re looking for.
✨Get Comfortable with IT Systems
Familiarise yourself with basic IT systems and tools, as confidence in using them is essential. If you have any experience with retail software or customer management systems, be sure to mention it. If not, consider doing a bit of research or practice to boost your confidence before the interview.