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- Tasks: Assist customers and provide admin support in a friendly environment.
- Company: Join Specsavers, a leading optical and audiology retailer with a dedicated team.
- Benefits: Enjoy perks like birthday leave, team bonuses, and staff discounts.
- Why this job: Kickstart your career in Audiology while making a positive impact on customers' lives.
- Qualifications: No prior experience needed; just bring your organisational skills and passion for service.
- Other info: Potential for career progression within the Hearcare team.
Based in High Wycombe, our store which is across two floors, are looking to welcome an administrative assistant to our Audiology team!
We have a wonderful team of 50 dedicated people in our store ready and waiting for you to meet.
What's on offer?
- Hours: 40 hours per week including weekend working
- Salary: Up to £12.41 per hour (age dependent)
- Benefits:
- Extra day off on your birthday
- No weekend working
- Team bonus potential
- Staff discount
- Enhanced sick pay
- Enhanced pay for family leave
- WeCare employee support services
- Access to Headspace App
So, you’re an organised, proactive person, passionate about doing a great job and offering the best customer service? Sounds like you’d be a great fit here.
As a Meet and Greet / Admin Assistant in Specsavers Hearcare, you don’t need to have previous admin experience, you just need to be prepared to create an outstanding service and environment for both our customers and team, making sure every patient receives the best care in our stores.
We are looking for people with great organisational and IT skills, superb time keeping, a professional and friendly approach and confidence in communicating at all levels.
Some of the key tasks are as follows:
- Explore customer needs thoroughly, and approach customers to offer assistance
- Provide customers with information on how to wear and care for hearing aids
- Provide customers with hearing aid aftercare information
- Utilise the IT systems as required
- Make aftercare calls and run reports
- Undertake banking duties
- Order stock and undertake stock checks
- Work to Specsavers Customer Service Standards
- Actively seek to improve your own skills and product knowledge
We’re always keen to progress our Hearcare Clinic Co-ordinators so for the right person, this role could be your first step to a long and successful career in Audiology!
If you’re ready and raring to join our team and drive our practice forward, we can’t wait to hear from you. You just need to be passionate, a great team worker and communicator, confident in using IT systems, and have an ability to adapt so apply today!
Meet and Greet / Admin Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meet and Greet / Admin Assistant
✨Tip Number 1
Familiarise yourself with the services offered by Specsavers, especially in Audiology. Understanding their products and customer service standards will help you engage confidently during any interactions.
✨Tip Number 2
Practice your communication skills by role-playing common customer scenarios. This will prepare you to handle inquiries and provide assistance effectively, showcasing your proactive approach.
✨Tip Number 3
Demonstrate your organisational skills by creating a mock schedule for a busy day at the store. This will help you articulate how you manage time and prioritise tasks during the interview.
✨Tip Number 4
Research the benefits and employee support services offered by Specsavers. Being knowledgeable about these can show your genuine interest in the company culture and your potential fit within the team.
We think you need these skills to ace Meet and Greet / Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Meet and Greet / Admin Assistant role. Emphasise your organisational skills, IT proficiency, and any customer service experience you may have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention why you want to work at Specsavers and how your skills can contribute to their team.
Highlight Key Skills: In your application, specifically mention your ability to communicate effectively, your time management skills, and your adaptability. These are crucial for the role and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Specsavers
✨Show Your Organisational Skills
As an Admin Assistant, being organised is key. Prepare examples of how you've managed tasks or projects efficiently in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Demonstrate Customer Service Passion
Specsavers values great customer service. Be ready to discuss situations where you've gone above and beyond for a customer. This shows that you understand the importance of providing excellent service.
✨Familiarise Yourself with IT Systems
Since the role requires using IT systems, brush up on any relevant software or tools. If you have experience with similar systems, mention it during the interview to highlight your tech-savviness.
✨Prepare Questions About the Role
Having questions ready shows your interest in the position. Ask about team dynamics, training opportunities, or how success is measured in the role. This not only helps you gauge if it's the right fit but also demonstrates your enthusiasm.