At a Glance
- Tasks: Schedule appointments and manage clinic operations for our Audiology Home Visits team.
- Company: Join Specsavers, a leader in audiology care with a supportive team environment.
- Benefits: Enjoy a competitive salary, 25 days leave, and access to wellness resources.
- Other info: Work Monday to Friday, with no weekends or bank holidays required.
- Why this job: Make a real difference in people's lives while enjoying a great work/life balance.
- Qualifications: Experience in scheduling and excellent communication skills are essential.
The predicted salary is between 25175 - 25175 € per year.
So, you’re an organisation expert wanting to take your career to the next level? Our Scheduler role within our Audiology Home Visits service could be perfect for you. As an Audiology Scheduler at Specsavers, you’ll be a key part of our Home Visits business. You’ll make sure all clinic scheduling is completed for our Audiology Home Visits teams in the most effective, efficient way possible, and you’ll always put the customers first.
This role will involve using different scheduling systems, so confidence with using new systems is essential. You will be receiving incoming calls and making outbound calls, so an excellent telephone manner is a must. You will also be updating customer files, where attention to detail is key. Liaising with external parties is also part of the role, along with working closely with our Home Visits team, so confidence when dealing with people is essential. Your role will also involve some admin duties too. You’ll be surrounded and supported by an experienced team bringing care to the homes of the people who can’t come into our stores. Essentially, you’ll be making a real difference here.
Our Home Visits office is based in Mansfield (with free parking available). We have a wonderful team of experienced and dedicated people ready and waiting for you to meet.
What’s on offer?
- £25,175 per annum
- 37.5 hours per week - Monday to Friday - 9am-5:30pm - there will be NO weekend or Bank Holiday working required in this role, offering you a real work/life balance!
- 25 days annual leave plus 8 Bank Holidays
- You will also receive an additional paid day off for your Birthday
- Access to Specsavers Perks Scheme
- WeCare Support
- Access to Headspace App
What we’re looking for?
- Previous appointment setting or scheduling experience is essential
- An excellent telephone manner
- Exceptional time management skills, who can prioritise their workload and manage conflicting deadlines
- Confident using new systems and a good working knowledge of Office 365
In short, if you’re ready to make a difference, we can’t wait to hear from you!
Audiology Scheduler in Mansfield employer: Specsavers
At Specsavers, we pride ourselves on being an exceptional employer, offering a supportive work environment where you can truly make a difference in people's lives. As an Audiology Scheduler in our Mansfield office, you'll enjoy a fantastic work/life balance with no weekend or Bank Holiday shifts, alongside generous benefits such as 25 days annual leave and access to wellness resources. With a focus on employee growth and development, you'll be part of a dedicated team that values your contributions and fosters a culture of care and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Audiology Scheduler in Mansfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers and their Home Visits service. This will help you understand their values and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your scheduling experience and excellent telephone manner, as these are key for the Audiology Scheduler position.
✨Tip Number 3
Be ready to demonstrate your tech skills! Since you'll be using different scheduling systems, brush up on your Office 365 knowledge and be prepared to discuss how you've adapted to new systems in the past.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Audiology Scheduler in Mansfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your scheduling experience and any relevant skills. We want to see how you can bring your organisational expertise to our Audiology Home Visits service!
Show Off Your Communication Skills:Since you'll be dealing with customers and external parties, it's crucial to demonstrate your excellent telephone manner in your application. Let us know how you've successfully communicated in previous roles!
Be Detail-Oriented:Attention to detail is key for this role, especially when updating customer files. Use your application to showcase examples where your meticulous nature has made a difference in your work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Specsavers
✨Know Your Scheduling Systems
Familiarise yourself with common scheduling systems and tools before the interview. Be ready to discuss your experience with any software you've used, as well as how you adapt to new systems. This will show that you're confident and capable of handling the technical aspects of the role.
✨Perfect Your Telephone Manner
Since you'll be dealing with calls, practice your telephone etiquette. Consider doing mock calls with a friend or family member to refine your tone and clarity. Highlight any previous experience where you successfully managed customer interactions over the phone during the interview.
✨Showcase Your Organisation Skills
Prepare examples that demonstrate your exceptional time management and organisational skills. Think of specific situations where you prioritised tasks effectively or handled conflicting deadlines. This will help illustrate your ability to thrive in a busy scheduling environment.
✨Emphasise Team Collaboration
Be ready to talk about your experience working in teams and how you liaise with different parties. Share examples of how you’ve contributed to team success in the past, as this role involves close collaboration with the Home Visits team and external partners.
