Customer Care & Admin Assistant - London

Customer Care & Admin Assistant - London

London Full-Time 27000 - 27000 £ / year (est.) No working from home possible
Specsavers

At a Glance

  • Tasks: Assist with customer calls, manage appointments, and handle optical admin tasks.
  • Company: Join the vibrant team at Specsavers in Walworth Road, London.
  • Benefits: Starting salary of £27k, plus great employee perks and development opportunities.
  • Other info: Exciting career growth potential in a supportive team atmosphere.
  • Why this job: Be part of a dynamic environment and support the success of a leading optical store.
  • Qualifications: Experience in administration or call centre roles, with strong organisational skills.

The predicted salary is between 27000 - 27000 £ per year.

Specsavers in Walworth Road, London is seeking a Call Centre and Admin Assistant to join their dynamic team. You will be responsible for various optical administrative tasks, including NHS forms, answering calls, and managing appointments, supporting the store's success.

The ideal candidate will have a background in administration or call centre work, be organised, and ready to tackle multiple tasks.

The position offers a starting salary of £27k DOE along with numerous employee benefits and development opportunities.

Customer Care & Admin Assistant - London employer: Specsavers

Specsavers in Walworth Road, London is an excellent employer that values its team members by offering a competitive starting salary of £27k DOE, alongside a comprehensive benefits package and ample opportunities for professional development. The work culture is dynamic and supportive, fostering collaboration and growth, making it an ideal place for individuals looking to make a meaningful impact in the optical industry.

Specsavers

Contact Details:

Specsavers Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Care & Admin Assistant - London

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience in administration or call centre work can benefit Specsavers. The more comfortable you are, the better you'll perform!

Tip Number 3

Show off your organisational skills! During the interview, share specific examples of how you've managed multiple tasks in the past. Whether it’s handling NHS forms or juggling appointments, let them know you can keep everything running smoothly.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that role!

We think you need these skills to ace Customer Care & Admin Assistant - London

Call Centre Experience
Administration Skills
Organisational Skills
Multi-tasking
Customer Service Skills
NHS Forms Management
Appointment Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in administration or call centre roles. We want to see how your skills match the tasks you'll be tackling at Specsavers, so don’t hold back on showcasing your relevant achievements!

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Care & Admin Assistant role and how you can contribute to the team. Keep it friendly and professional – we love a personal touch!

Show Off Your Organisational Skills:Since the role involves managing appointments and various admin tasks, make sure to mention any tools or methods you use to stay organised. We appreciate candidates who can juggle multiple tasks efficiently!

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our dynamic team at Specsavers!

How to prepare for a job interview at Specsavers

Know Your Stuff

Before the interview, make sure you understand the role of a Customer Care & Admin Assistant. Familiarise yourself with common optical administrative tasks and NHS forms. This will show that you're genuinely interested in the position and ready to hit the ground running.

Show Off Your Organisational Skills

Since the job requires juggling multiple tasks, be prepared to discuss how you stay organised. Bring examples from your past experience where you successfully managed appointments or handled call centre duties. This will demonstrate your ability to thrive in a busy environment.

Practice Your Communication

As you'll be answering calls and interacting with customers, practice clear and friendly communication. Consider doing mock interviews with a friend or family member to refine your responses and ensure you come across as approachable and professional.

Ask Smart Questions

At the end of the interview, have a few thoughtful questions ready about the team or the company culture at Specsavers. This shows that you're not just interested in the job, but also in how you can contribute to the team's success and grow within the company.