Customer Care & Admin Assistant – Growth & Perks in London
Customer Care & Admin Assistant – Growth & Perks

Customer Care & Admin Assistant – Growth & Perks in London

London Full-Time 22984 - 22984 £ / year (est.) No home office possible
Specsavers

At a Glance

  • Tasks: Provide exceptional customer service and assist with administrative tasks in a vibrant store environment.
  • Company: Join Specsavers, a leading optical retailer known for its friendly team culture.
  • Benefits: Starting salary of £22,984, annual leave, and opportunities for personal development.
  • Other info: Dynamic team environment with great growth potential.
  • Why this job: Be the friendly face of our stores and make a difference in customers' lives every day.
  • Qualifications: Passion for customer service, strong communication skills, and IT confidence.

The predicted salary is between 22984 - 22984 £ per year.

Specsavers is seeking a Call Centre and Admin Assistant in Greater London. You will be the friendly face at the heart of our stores working with an experienced team to deliver outstanding customer service every day. We're looking for individuals passionate about customer service, with strong communication skills and IT confidence.

The position offers various benefits, including a starting salary of £22,984, annual leave, and developmental opportunities.

Customer Care & Admin Assistant – Growth & Perks in London employer: Specsavers

Specsavers is an exceptional employer, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. Located in Greater London, employees benefit from competitive salaries, generous annual leave, and ample opportunities for personal and professional growth, making it a rewarding place to build a career in customer care.
Specsavers

Contact Detail:

Specsavers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Care & Admin Assistant – Growth & Perks in London

Tip Number 1

Make sure to research Specsavers and their values before your interview. Knowing what they stand for will help you connect your passion for customer service with their mission, showing them you're the perfect fit!

Tip Number 2

Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when discussing how you would handle various situations in the role.

Tip Number 3

Don’t forget to highlight your IT skills during the interview. Being tech-savvy is crucial for this position, so be ready to share examples of how you've used technology to improve customer experiences in the past.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Customer Care & Admin Assistant – Growth & Perks in London

Customer Service
Communication Skills
IT Confidence
Teamwork
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through! Share any relevant experiences where you’ve gone above and beyond to help customers, as this will resonate with our values.

Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Use bullet points for your skills and experiences to make it easy for us to see why you’d be a great fit for the role.

Highlight Your IT Skills: Since the role involves admin tasks, don’t forget to mention your IT confidence! List any software or tools you’re familiar with, as this will show us you’re ready to hit the ground running.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Specsavers

Know Your Customer Service Basics

Before the interview, brush up on key customer service principles. Think about how you would handle common scenarios, like dealing with a difficult customer or managing multiple tasks at once. This will show your potential employer that you’re not just passionate about customer service, but also prepared to tackle real-life challenges.

Show Off Your Communication Skills

During the interview, make sure to demonstrate your strong communication skills. Practice speaking clearly and confidently about your experiences. Use examples from previous roles where you successfully communicated with customers or team members, as this will highlight your ability to connect with others.

Familiarise Yourself with IT Tools

Since the role requires IT confidence, take some time to familiarise yourself with common call centre software and administrative tools. If you know what systems Specsavers uses, mention them during the interview. This shows that you’re proactive and ready to hit the ground running.

Emphasise Your Team Spirit

Specsavers values teamwork, so be sure to highlight your ability to work well in a team. Share stories that showcase your collaborative spirit and how you’ve contributed to a positive team environment in the past. This will help convey that you’re not just a great individual contributor, but also a team player.

Customer Care & Admin Assistant – Growth & Perks in London
Specsavers
Location: London

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