At a Glance
- Tasks: Manage appointments, answer customer queries, and handle NHS forms.
- Company: Specsavers, a supportive team in Greater London.
- Benefits: Starting salary of £27k, enhanced family leave, and personal development opportunities.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Join a dedicated team and make a difference in customer care.
- Qualifications: Experience in administration or call centres is preferred.
The predicted salary is between 27000 - 27000 £ per year.
Specsavers in Greater London is seeking a dedicated Call Centre and Admin Assistant to tackle various administrative tasks essential for store success. The role includes managing appointments, answering customer queries, and handling NHS forms.
You can expect a starting salary of £27k and numerous benefits like enhanced family leave and personal development opportunities.
If you have a background in administration or call centres, we want to hear from you. Apply today to join a supportive team!
Customer Care & Admin Assistant — Birthday Day Off in London employer: Specsavers
Specsavers in Greater London is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With competitive salaries starting at £27k, enhanced family leave, and ample opportunities for personal growth, joining our team means becoming part of a dedicated community focused on delivering outstanding customer care.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care & Admin Assistant — Birthday Day Off in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Specsavers. A personal recommendation can really give your application a boost.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer care and admin tasks. We suggest role-playing with a friend to get comfortable with your responses and show off your skills.
✨Tip Number 3
Show your enthusiasm! When you get that interview, let your passion for customer service shine through. Talk about why you love helping people and how you can contribute to the team at Specsavers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the role. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Care & Admin Assistant — Birthday Day Off in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in administration or call centres. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Care & Admin Assistant role and how you can contribute to our team at Specsavers.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be handling customer queries!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Specsavers
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Call Centre and Admin Assistant. Familiarise yourself with managing appointments, answering customer queries, and handling NHS forms. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves direct interaction with customers, be prepared to share examples of how you've successfully handled customer queries in the past. Think about specific situations where you went above and beyond to ensure customer satisfaction, as this will highlight your suitability for the role.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in administration or call centres. Practice your responses to questions like 'How do you prioritise tasks?' or 'Can you describe a time when you resolved a difficult customer issue?' This will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team culture, training opportunities, or what success looks like in this role. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.
