At a Glance
- Tasks: Support our team by managing calls, records, and customer interactions with a smile.
- Company: Join the friendly Specsavers Liverpool team in the Audiology department.
- Benefits: Enjoy competitive pay, birthday leave, staff discounts, and wellness support.
- Other info: Flexible hours with opportunities for personal growth in a supportive environment.
- Why this job: Make a real difference in customers' lives while developing your admin skills.
- Qualifications: No prior experience needed, just a passion for great service and teamwork.
The predicted salary is between 23000 - 27000 £ per year.
Specsavers Liverpool is looking for a successful Admin Assistant. You’ll be organised and equipped to tackle a variety of tasks, including:
- Answering calls
- Meeting and greeting customers
- Updating & filing records
- Processing invoices
- Sending out correspondence
The aim is to provide a top‑notch administrative service that will support the store’s success. We’re looking for someone to join our friendly team, who is able to prioritise tasks and efficiently manage a changing workload, maintaining accuracy & attention to detail. An organised, pro‑active approach is key – a skilled Administrator who’s flexible and understands the changing needs of the store.
What’s on offer?
- Full time hours - 37.5 hours - alternate Saturday working
- Salary: £11.05-£12.91 an hour
- Extra day off on your birthday
- Staff discount
- Enhanced sick pay
- Enhanced pay for family leave
- WeCare employee support services
- Access to Headspace App
As a Meet and Greet / Admin Assistant in Specsavers Hearcare, you don’t need to have previous admin experience, you just need to be prepared to create an outstanding service and environment for both our customers and team, making sure every patient receives the best care in our stores. We are looking for people with great organisational and IT skills, superb time keeping, a professional and friendly approach and confidence in communicating at all levels.
Key tasks include:
- Providing customers with hearing aid aftercare information
- Utilising the IT systems as required
- Making aftercare calls and running reports
- Ordering stock and undertaking stock checks
- Working to Specsavers Customer Service Standards
- Actively seeking to improve your own skills and product knowledge
If you’re ready and raring to join our team and drive our practice forward, we can’t wait to hear from you. You just need to be passionate, a great team worker and communicator, confident in using IT systems, and have an ability to adapt so apply today!
Audiology Admin in Liverpool employer: Specsavers
At Specsavers Liverpool, we pride ourselves on fostering a supportive and friendly work environment where every team member is valued. As an Audiology Admin, you'll enjoy competitive pay, enhanced benefits like extra time off for your birthday, and access to wellness resources such as the Headspace App, all while contributing to a culture that prioritises exceptional customer service and personal growth. Join us in making a meaningful impact in our community, where your organisational skills and proactive approach will be celebrated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Audiology Admin in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers and their values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially your organisational and IT skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Audiology Admin in Liverpool
Some tips for your application 🫡
Show Off Your Organisational Skills:Make sure to highlight your organisational skills in your application. We want to see how you can manage tasks and keep everything running smoothly, just like we do at Specsavers.
Be Proactive in Your Approach:Let us know about times when you've taken the initiative. We love a proactive attitude, so share examples of how you've tackled challenges or improved processes in your previous roles.
Keep It Professional Yet Friendly:Your application should reflect a professional tone, but don’t forget to show your friendly side! We’re all about great customer service, so let your personality shine through.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with our team.
How to prepare for a job interview at Specsavers
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Audiology Admin role. Familiarise yourself with the key tasks mentioned in the job description, like handling customer inquiries and managing records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since being organised is crucial for this role, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Think about how you prioritised your workload and maintained accuracy under pressure. This will highlight your ability to adapt and thrive in a busy environment.
✨Practice Your Customer Service Approach
As an Admin Assistant, you'll be the first point of contact for customers. Prepare to discuss how you would handle various customer scenarios, especially those requiring empathy and professionalism. Practising these responses can help you convey your friendly and approachable nature during the interview.
✨Familiarise Yourself with IT Systems
Since the role requires using IT systems, brush up on any relevant software or tools you might encounter. If you have experience with similar systems, be ready to share that. If not, express your willingness to learn and adapt quickly, which is key for this position.
