At a Glance
- Tasks: Create an outstanding store environment and provide excellent customer service.
- Company: Join Specsavers, a community-driven optical retailer.
- Benefits: Earn £12.91 per hour with flexible part-time hours and professional development.
- Other info: Access to the latest technology and support from experienced professionals.
- Why this job: Kickstart your career in optics with no prior experience needed!
- Qualifications: Passion for customer service, teamwork, and good communication skills.
The predicted salary is between 12.91 - 12.91 £ per hour.
Specsavers, Lisburn is looking for a proactive people person, passionate about retail and offering the best customer service. If you’ve ever considered a career in optics, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you don’t need to have previous experience; you just need to be prepared to create an outstanding store environment for both our customers and our team, ensuring every patient receives the best care in our stores. We are looking for passionate, hard‑workers ready to confidently welcome and help customers as they walk through our doors.
Once you’ve found your feet as an Optical Assistant, you can take advantage of plenty of professional training and development in other business areas, with the support of experienced Opticians and Technicians.
Our store is community-driven and actively participates in charities and community initiatives.
What’s on Offer?
- £12.91 per hour
- Part Time 16-24 hours per week
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Access to latest clinical technology and equipment
What we’re looking for?
If this sounds like you, we need you to have a few skills to get started as a Trainee Optical Assistant:
- Passion for providing excellent customer service
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development
If you’ve got these skills, we’d love for you to apply. Desirable experience that could set you apart includes:
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology
Checked all the boxes? Now’s the perfect time to apply!
Part Time Optical Assistant in Lisburn employer: Specsavers
At Specsavers in Lisburn, we pride ourselves on being an excellent employer that values passion and dedication over experience. Our supportive work culture fosters professional growth through comprehensive training and development opportunities, ensuring that every Optical Assistant can thrive in their career. With a commitment to community engagement and a focus on outstanding customer service, joining our team means becoming part of a vibrant environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Optical Assistant in Lisburn
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Specsavers and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Specsavers and let us see your personality shine through!
We think you need these skills to ace Part Time Optical Assistant in Lisburn
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Specsavers.
Get Familiar with Our Brand:Before applying, take some time to learn about Specsavers and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Specsavers
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Specsavers.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Specsavers will surely appreciate.
