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For Companies At a Glance
- Tasks: Provide exceptional customer service and assist with optical products in a friendly store environment.
- Company: Join Specsavers, a leading brand known for its commitment to quality and customer care.
- Benefits: Earn up to £12.41 per hour, enjoy discounts, and receive a paid day off on your birthday!
- Other info: Great training opportunities and a vibrant seaside location await you!
- Why this job: Be part of a supportive team while making a real difference in customers' lives.
- Qualifications: Previous optical experience and a passion for customer service are essential.
The predicted salary is between 11 - 13 £ per hour.
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our store is located in Leven, a seaside town in Fife, set in the east Central Lowlands of Scotland on the coast of the Firth of Forth at the mouth of the River Leven. About 8 miles from the town of Kirkcaldy and about 6 miles from Glenrothes, our store is centrally located in the town, surrounded by cafes and coffee shops and just a short stroll from the beach with fantastic transport links.
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What’s on offer?
- Salary up to £12.41 per hour (depending on experience)
- Bonus scheme
- Full time hours: Monday - Saturday, five days out of seven - 40 hours a week
- Auto-enrolment into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- Staff events
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- An additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
- Previous optical experience as an Optical Advisor or Dispensing Assistant
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment
- Experience in retail optics
- Basic knowledge/experience of optical and/or Audiology terminology
Checked all the boxes? Now’s the perfect time to apply!
Optical Assistant in Leven employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Leven
✨Tip Number 1
Get to know the Specsavers brand inside out! Familiarise yourself with their products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to be that friendly face they need.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories, as they’ll highlight your passion for making customers’ lives easier.
✨Tip Number 3
Don’t underestimate the power of teamwork! Be prepared to discuss how you’ve worked well in a team before. Specsavers values collaboration, so showing you can gel with others will definitely work in your favour.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable using IT systems, which is a big plus for the Optical Assistant role.
We think you need these skills to ace Optical Assistant in Leven
Some tips for your application 🫡
Show Your Passion: Let your love for the Specsavers brand shine through in your application. We want to see how your enthusiasm for customer service and optical products can create a fantastic environment for our customers.
Highlight Relevant Experience: If you've got previous experience as an Optical Advisor or Dispensing Assistant, make sure to mention it! We’re looking for those who can hit the ground running, so don’t be shy about showcasing your skills.
Be Yourself: We value authenticity, so let your personality come through in your written application. Share your unique experiences and how they’ve shaped you into the proactive people person we need in our store.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to join our amazing team at Specsavers!
How to prepare for a job interview at Specsavers
✨Know Your Optical Stuff
Brush up on your optical knowledge before the interview. Familiarise yourself with common terms and products related to optics, as well as Specsavers' offerings. This will show your passion for the brand and help you answer questions confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer. This will demonstrate your proactive approach and ability to create a welcoming environment.
✨Teamwork Makes the Dream Work
Be ready to discuss your experience working in teams. Share stories that highlight your ability to collaborate and support your colleagues. This is crucial for creating a positive store atmosphere, so make sure to emphasise your teamwork skills.
✨Embrace Feedback and Growth
During the interview, express your openness to feedback and development. Talk about times when you've received constructive criticism and how it helped you improve. This shows that you're willing to learn and grow, which is key for success in this role.