At a Glance
- Tasks: Lead a team to deliver exceptional eye and hearing care while championing customer service.
- Company: Join Specsavers, a community-focused store with a supportive culture.
- Benefits: Earn £32,500 - £40,000 plus bonuses, enjoy discounts, and extra day off for your birthday!
- Other info: Dynamic environment with excellent training and development opportunities.
- Why this job: Make a real impact in your community while advancing your career.
- Qualifications: Experience in team management and a passion for customer service are essential.
The predicted salary is between 40000 - 40000 £ per year.
As long as you’re ready to lead by example and champion a customer-first mindset, you can make a difference as a Store Manager at Specsavers. Alongside your hard work keeping our store and team running like clockwork, we’ll support you to grow your skills even further than you thought possible. You’ll be at the forefront of bringing better hear and eye care to your community, while progressing your career and supporting others to do the same. In short, this is an opportunity you don’t want to miss.
Our store, Kingswood Specsavers, is a busy and community-focused store, committed to providing exceptional eye and hearing care services to customers of all ages. The store features six modern testing rooms and one dedicated audiology room, enabling the team to deliver a wide range of optical and hearing services while maintaining a high standard of patient care. Conveniently located in the heart of Kingswood, the store benefits from excellent public transport links, with regular local bus services and easy access to major road networks, making it readily accessible for those travelling from the surrounding areas. The store offers excellent opportunities for development, encouraging team members to grow their skills, take ownership of their role, and contribute to the continued success of the business.
Our team at Kingswood Specsavers is made up of experienced and dedicated professionals who are passionate about delivering exceptional customer care. Colleagues work closely across both the optical and audiology departments, creating a supportive and collaborative environment where everyone plays an important role in the customer journey. The store benefits from a strong mix of clinical and retail expertise, with team members committed to maintaining high standards, sharing knowledge, and supporting one another's development. With a positive and inclusive culture, the team takes pride in building lasting relationships with customers and ensuring every visit is a welcoming, professional, and enjoyable experience.
What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- £32,500 - £40,000 per annum, depending on experience and optical qualification
- Plus performance-related bonus
- Full Time hours - 40 hours per week, to include working weekends
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for:
- Previous experience managing a team is essential
- A confident and effective communicator who can build strong relationships with customers and colleagues
- Excellent attention to detail
- Flexible and adaptable, with the ability to thrive in a busy environment
- A passionate people person with a genuine commitment to delivering outstanding customer service
- Well organised, with strong time management skills
- Hard-working, proactive, and able to lead by example
Store Manager in Kingswood employer: Specsavers
Specsavers is an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and collaboration thrive. With a strong focus on employee growth, the company offers numerous opportunities for professional development and skill enhancement, particularly in the vibrant field of brand marketing. Located in the UK and ROI, Specsavers provides a supportive environment that values innovation and community engagement, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Kingswood
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Specsavers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Specsavers!
We think you need these skills to ace Store Manager in Kingswood
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Specsavers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Specsavers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Specsavers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Specsavers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
