At a Glance
- Tasks: Support the team with admin tasks, patient triaging, and customer service.
- Company: Join Specsavers, a trusted name on the High Street.
- Benefits: Earn up to £12.91, enjoy extra birthday leave, and access great training.
- Other info: Part-time hours with no weekend work and excellent career development opportunities.
- Why this job: Be part of a supportive team and make a real difference in customer care.
- Qualifications: Strong organisational skills and a positive attitude towards teamwork.
The predicted salary is between 20000 - 25000 £ per year.
Specsavers is a household name and a Highstreet staple. As an administrative assistant here, you’ll be organised and equipped to tackle a wide variety of tasks. This includes all aspects of administration such as triaging patients, answering calls and general queries, updating and filing records, managing appointments, banking, through to repairs to hearing aids, and other key operational duties. You will also need to undertake some housekeeping duties such as hoovering, dusting, cleaning and checking deliveries. The aim is to provide a top‑notch administrative service and general support that builds towards the store’s overall success.
What’s on Offer?
- Up to £12.91 (experience depending) plus bonus
- Additional days leave for your birthday!
- Part time (15 hours a week) Monday to Friday 2.30pm - 5.30pm
- No weekend working
- Pension contribution
- Annual subscription to the “Headspace” app
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Access to latest clinical technology and equipment
What we’re looking for?
- Excellent organisational skills
- Outstanding customer service approach, able to provide support and reassurance to customers via email and on the phone
- Team player with a positive can-do attitude
- High level of interpersonal skills with the ability to build working relationships with a wide range of people
- Can do attitude
If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. Head to our website to learn more about the role, or even better, apply now.
Admin Assistant in Kingswood employer: Specsavers
Specsavers is an excellent employer that values its team members by offering a supportive work environment and comprehensive training opportunities. With benefits such as additional leave for your birthday, a pension contribution, and access to the latest clinical technology, employees can thrive both personally and professionally. The part-time hours and focus on work-life balance make it an ideal place for those seeking meaningful employment in a friendly and dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant in Kingswood
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Specsavers and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Specsavers and let us see your personality shine through!
We think you need these skills to ace Admin Assistant in Kingswood
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Specsavers.
Get Familiar with Our Brand:Before applying, take some time to learn about Specsavers and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Specsavers
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Specsavers.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Specsavers will surely appreciate.
