At a Glance
- Tasks: Lead operations, drive performance, and enhance customer experience at Specsavers.
- Company: Join Specsavers, a leader in optical retail with a people-first culture.
- Benefits: Competitive salary, inclusive environment, and opportunities for personal growth.
- Other info: Collaborative role focused on continuous improvement and safety excellence.
- Why this job: Make a real impact by developing teams and driving meaningful change.
- Qualifications: Experience in budget management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Step into a role where your leadership truly shapes how things run. At Specsavers, we’re looking for an Operations Manager to join our Hi‑Spec Lenses site in Kettering, where you’ll play a key part in delivering a smooth, efficient operation that supports our wider business.
This is a role where you’ll take ownership of operational planning, cost control and performance, ensuring everything works seamlessly while exceeding targets and driving a first‑class customer experience. You’ll lead from the front, creating an environment where people feel supported, valued and motivated to do their best work.
Through coaching, mentoring and building strong relationships, you’ll develop a multi‑skilled, engaged team, while championing inclusion, wellbeing and a people first culture. At the same time, your commitment to safety excellence will help embed best practice, ensuring safe working standards are maintained alongside quality, efficiency and cost performance.
This is also a highly collaborative role, where your ability to influence stakeholders and communicate openly will be key. You’ll bring people together, building trust and encouraging constructive discussion to drive improvement.
With a clear focus on continuous improvement, you’ll lead the development of strategies that enhance processes, improve service quality and support sustainable growth, while ensuring compliance with SOPs and delivering against budget and operational targets.
To succeed, you’ll bring proven experience in managing budgets, identifying cost‑saving opportunities and delivering operational performance, alongside strong people leadership skills. You’ll be confident navigating change, able to inspire others through it, and committed to creating a flexible, inclusive working environment.
If you’re someone who enjoys making an impact, developing teams and driving meaningful change, you’ll feel right at home here.
Operations Manager in Kettering employer: Specsavers
At Specsavers, we pride ourselves on being an exceptional employer, particularly at our Hi-Spec Lenses site in Kettering. Our commitment to a people-first culture fosters an inclusive and supportive work environment where employees are encouraged to grow through coaching and mentoring. With a focus on continuous improvement and safety excellence, we offer our Operations Manager the opportunity to lead a dynamic team while driving meaningful change and delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Kettering
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Specsavers on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to operations management. Think about how you can showcase your leadership skills and experience in driving performance and team engagement.
✨Tip Number 3
Show your passion for continuous improvement! Be ready to discuss specific examples of how you've enhanced processes or driven change in previous roles. This will demonstrate your commitment to operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Specsavers team.
We think you need these skills to ace Operations Manager in Kettering
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Operations Manager role. Highlight your experience in operational planning, cost control, and team leadership. We want to see how you’ve made an impact in previous roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for creating a people-first culture and your commitment to safety excellence. Let us know why you’re the perfect fit for Specsavers.
Showcase Your Leadership Skills:In your application, don’t forget to mention specific examples of how you’ve led teams and driven performance. We love hearing about your coaching and mentoring experiences that have motivated others to excel.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our amazing team at Specsavers!
How to prepare for a job interview at Specsavers
✨Know Your Operations Inside Out
Before the interview, dive deep into Specsavers' operations, especially at the Hi-Spec Lenses site. Understand their processes, challenges, and successes. This knowledge will help you demonstrate your genuine interest and show how your experience aligns with their operational goals.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach and how you've successfully motivated teams in the past. Share specific examples of how you've coached and mentored team members, fostering a supportive environment that drives performance and engagement.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific operational challenges or improve processes. Think of real-life scenarios where you've implemented change or improved efficiency, and be prepared to explain your thought process and the outcomes.
✨Emphasise Collaboration and Communication
Since this role involves influencing stakeholders and building trust, prepare to discuss how you've effectively communicated with different teams. Highlight instances where your collaborative efforts led to successful outcomes, showcasing your ability to drive improvement through teamwork.
