At a Glance
- Tasks: Assist customers with pre-checks, appointments, and enquiries in a vibrant store environment.
- Company: Join a dynamic team at Specsavers, known for excellent customer service.
- Benefits: Earn up to £12.91ph, enjoy your birthday off, and access mental health support.
- Other info: Be part of a sociable team with regular funded events and great discounts.
- Why this job: Kickstart your career in optics with full training and endless opportunities for growth.
- Qualifications: Passion for customer service, teamwork, and a willingness to learn.
The predicted salary is between 25000 - 27000 £ per year.
So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Trainee Clinical Assistant role could be perfect for you.
As a Trainee Clinical Assistant, you don’t need to have previous experience; you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores. You will assist our customers by undertaking pre-checks, using our screening machines, making appointments, checking customers' details, offering frame advice, and dealing with enquiries. Full training will be provided, but if you have optics experience that's great too!
Our business is based at 44-48 High Street, Inverness, Highland, IV1 1JE. Our store is a busy and vibrant place to be with great access via train and bus, and a funded parking permit after 6 months of continuous service. Our store has 7 test rooms and offers Audiology care too!
We have a wonderful team of 35 dedicated people in our store ready and waiting for you to meet. We are a sociable bunch and get together at least 3 times a year for fully funded team events!
What’s on offer?
- Up to £12.91ph with excellent bonus scheme
- Full time (37.5 hours) weekend hours form part of these hours
- Your birthday off in addition to standard annual leave
- Free parking after 6 months
- Subscription to Headspace App to support your mental health
- Access to WeCare - our healthcare support provision
- Auto-enrolment into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you
What we’re looking for?
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A friendly and professional demeanour
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process.
Trainee Clinical Assistant in Inverness employer: Specsavers
At Specsavers, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Inverness store where teamwork and customer service are at the heart of what we do. With comprehensive training, generous benefits including a competitive salary, birthday leave, and mental health support, we ensure that our Trainee Clinical Assistants not only thrive in their roles but also enjoy meaningful career growth opportunities. Join our dedicated team of 35, where camaraderie is celebrated through regular team events and a supportive environment fosters your development in the optics field.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Clinical Assistant in Inverness
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers and their values. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant store environment.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your passion for helping others. Whether it’s role-playing with a friend or reflecting on past experiences, being prepared will boost your confidence during the interview.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Since you'll be joining a sociable bunch, share examples of how you've worked well in a team before. This will highlight your friendly demeanour and ability to contribute positively to the store's atmosphere.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for proactive people like you who are ready to step out of their comfort zone and embrace new challenges.
We think you need these skills to ace Trainee Clinical Assistant in Inverness
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for customer service and retail in your application. Share any experiences or stories that highlight your people skills and how you’ve made a difference for customers in the past.
Tailor Your CV:Make sure your CV reflects the skills we’re looking for, like teamwork and communication. Don’t just list your jobs; explain how your experiences relate to the Trainee Clinical Assistant role and what you can bring to our team.
Be Yourself:We want to get to know the real you! Use your application to showcase your personality and why you’d be a great fit for our vibrant store environment. A friendly tone can go a long way!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy, and we’ll be able to review your application quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Specsavers
✨Know the Role Inside Out
Before your interview, make sure you understand what a Trainee Clinical Assistant does. Familiarise yourself with the tasks mentioned in the job description, like assisting customers and using screening machines. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about customer service, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer or worked well in a team. This will demonstrate your proactive nature and passion for helping others.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or what a typical day looks like. This shows that you're engaged and eager to learn more about the company and the role.
✨Embrace Feedback and Growth
Be open about your willingness to learn and develop. Mention that you appreciate constructive feedback and are excited about the training opportunities offered. This aligns perfectly with their desire for someone who is ready to step out of their comfort zone and grow within the role.
